Outlook Assistance

Detect battery status in windows 7 with BattCursor

2009-10-25T23:08:00.000-07:00

If you do a lot of work on your laptop or when you are away from your home, the battery life is always the cause of the worry to the user. The user always remains anxious about how much battery is left and how much work can be done on the laptop.

Windows 7 provides the solution to it. Battcursor feature in the latest Windows 7 feature keeps the track of the battery life and keep the user aware of the battery status. Its power saving functions are quite impressive. Though it is a little program but offers many useful features.

The tool includes indicator to the cursor. The cursor itself turns into a floating battery meter and whenever the battery power is low, the percentage and the visual indicator will be displayed. Aero Glass style feature allows you to set BattCursor to show Windows title bar which itself alters the color to warn you when your battery is low.

The title bars will give the blue color if the battery is full or nearly full and if your laptop is running out of battery the spectrum will shift to the warning colors. By default it displays yellow for low and red for critical. You can also modify the colors and activate the Power profiles as the battery diminishes.

To keep the user aware, BattCursor also shows the current charge level. It also allows you to disable the Aero Glass and Windows Sidebar when certain level is attained by the battery to extract more life out of the battery. Power Profiles in Windows 7 feature can be automatically switched with the BattCursor. Once you enable the function, at the

specified charge level your system will be changed from high performance to balanced to power saver.

Boot Windows 7 in just under 10 seconds

2009-10-22T03:07:00.001-07:00

Great success is achieved by Microsoft by reducing the boot timing for its latest operating system, Windows 7, to only 10 seconds.

This is amazing, considering the fact that the BIOS has to turn on everything in the system from the CPU to hard drive, before the

OS begins to load.

Windows 7 has achieved this feat of extremely low boot time by using a healthy hardware configuration. Moreover, most of the

hardware manufacturing firms are paying more attention on cutting the boot time.

For example the Lenovo Group Ltd is making some remarkable changes like:

* Helps to prevent the BIOS phase from the loading of driver.
* Fixing the drivers of on-board hardware components that were cumulatively causing massive delays.
* Avoiding the loading of unessential application being included in the Startup programs. Using msconfig to disable stuff that

runs on startup

Dell, Toshiba and HP are also on course to follow the same trend.

Windows 7 version works extremely good even in the case of multiple operating systems . If your hard disk has ample space then you

can create a partition and dual boot your system. When you will turn on your computer, it will ask you about the option of OS.

If you wish to improve the boot processing then Windows 7 offers you some ultimate tools as mentioned below:

* Defragmenter should be used frequently.
* Defragment your Windows page file and registry as well.
* Check your hard drive from the temporary files frequently.
* Load up Windows faster by using Startup Delayer a free program that will speed up the boot time of Windows by delaying the

startup of programs.
* MSCONFIG will help you keep a check on many of useless Startup programs.
* Use a program click memtest86 or Prime95 to check bad memories on your PC.
* Do check your BIOS version, if required update it.
* Run chkdisk to remove bad sectors in hard drive.

How to Export Your Outlook Calendar

2009-08-25T03:21:00.000-07:00

Have events in your calendar at work, but want to bring those same events home, for outlook at home. Here is How to Export Your Outlook Calendar.

Step 1: Open outlook, and click on the calendar folder. See picture

Step 2: This will open up the calendar section of MSOutlook

Step 3: ImportExport Option Outlook

Step 4: Now that the calendar is open go to the File menu at the top left.
Once on the file menu select the option for Import/Export

Step 5: Export Choices

Step 6: The next screen will ask you what you want to do.

Step 7: Select the choice for export to a file.

Step 8: Click Next

Step 9: Choose the type of file in this case since we will be going to outlook at home you want to select the "Personal File Folder" Option the ".pst" file

Step 10: Click Next

Step 11: The next screen will have your folder list, on this screen if you have subfolders under contacts the lower left hand corner allows to include subfolders of your Calendar. Leave the calendar option highlighted and click Next.

Step 12: It will now ask you for the location of the file, click on Browse to the right and click to save the file to your desktop for easy access later.

How to Retrieve Deleted Emails From Outlook Express

2009-08-19T01:22:00.000-07:00

Did you accidentally delete some important emails or other data from Outlook Express? Are you wondering if in Microsoft Outlook Recovering Deleted Items is possible? If so then you're in the right place as in this article I will show how to retrieve deleted emails from Outlook Express and easily be able to recover deleted items in Outlook.

First off you must realize that Microsoft office is a program that is installed on your hard drive. And what you should know is that when a file is deleted of your hard drive it isn't permanently deleted. Instead when a file gets deleted, all that happens is that the space that was occupied by the file is now freed-up and listed as new re-usable space. Now until that space is overwritten by new data, your old file is still there and can be easily retrieved, provided you have the right tools.

The program you will need to retrieve deleted mails from outlook express is called Data Recovery Pro. It is a great program designed for Data Recovery and it has a special feature dedicated just for recovering deleted emails. It is very easy to use and Free to download, the software should recover deleted outlook items in a few minutes at the click of a couple of buttons.

Therefore if you needed to know if in Microsoft Outlook recover deleted items is possible then it sure is; all you need to do is get hold a proper data recovery tool and you should have your files back in no time. Personally I use a tool called Data Recovery Pro to Retrieve Deleted Emails from Outlook Express; it is very easy to use and free to download. Check it out below...

If you have Lost or deleted an important Email, then relax and Don't Panic! With the right Email Support you should have your files back in no time.

How do you set up outlook express to receive mail from a free online email account?

2009-08-13T00:51:00.000-07:00

Step 1. In Outlook Express, click the Tools menu, and then click Accounts.

Step 2. Click Add, and then click Mail.

Step 3. Type your name, and then click Next.

Step 4. Type your full Windows Live Hotmail e-mail address, and then click Next.

Step 5. Enter the following information, and then click Next:

In the My incoming mail server is a box, click POP3.
In the Incoming mail (POP3, IMAP, or HTTP) server box, type pop3.live.com.
In the Outgoing mail (SMTP) server box, type smtp.live.com

Step 6. Type the account name and the password for your Windows Live Hotmail account. Clear the Remember password check box unless you're the only person with access to the computer. Make sure that the Log on using Secure Password Authentication (SPA) check box isn't selected.

Step 7. Click Next, and then click Finish.

Step 8. In the Internet Accounts window, click the Mail tab, click the Windows Live Hotmail account that you added, and then click Properties.

Step 9. Click the Advanced tab, and under Server Port Numbers, enter the following information, and then click OK:

In the Incoming mail (POP3) box, type 995.
In the Outgoing mail (SMTP) box, type 25.
Under both Outgoing mail (SMTP) and Incoming mail (POP3), select the This server requires a secure connection (SSL) check box.

Step 10. Click Close.

Microsoft Outlook SMS Plugin

2009-07-15T04:35:00.000-07:00

In the Microsoft Outlook messages has grown by acquisition of SMS messages sent to Microsoft Outlook 2003 and Outlook 2007. Before you start thinking about a celebration of all the money can be saved, it should be noted that the add-ons and the phone is connected to a computer. It is a bit close for many users, but in May appeal to those who prefer a real keyboard to use when writing text messages.
The process of sending messages in Microsoft Outlook is the subject of this e-mail e-mail client. This means that messages can be saved and printed as a draft and send to the recipient. Messages sent to an extensive, including all sub-folders for text messages sent from Microsoft Outlook.

The main advantage of Microsoft Outlook SMS Add-in is to use a computer keyboard to input information. Other factors, including the possibility of copying and pasting text, using Proofing Tools in Outlook, to find and resolve phone numbers to contacts in Microsoft Outlook.

Microsoft Outlook SMS-plugin automatically in your toolbar after installation. It also has some limitations, but even more surprising is that it can send a normal SMS, but can not receive messages.

Send e-mail link using a Windows XP

2009-07-10T03:23:00.001-07:00

*** NOTE: This procedure does not require the Windows 2003 Server, or if you have this hotfix (Q 327,010) of Windows XP (but you can use it in any case). The patch may be included in Windows XP SP2 ***

This is many people are always angry, send links by e-mail from any version of IE is always included as an annex to Internet shortcuts as well as the text of the web site. What is even more annoying now, because Microsoft decided to be able to send a shortcut, including text from the Windows XP operating system, Web site, it is only one annex and replace a text in the message body.

This feature is a Windows file, sendmail.dll, it is updated and "improved" operating system. Unfortunately, the improved ability to remove the web site including text. OutlookHELL security features as a result, potentially dangerous attachments and links are blocked is considered dangerous to the annex. This means that only through a shortcut to the Outlook user is a waste of time because they can not annex off easily.
There are several solutions for this problem - a copy of all the end of the address bar, and paste in the message body, and then delete the text line is really lame. You can also drag the address bar, and it's message body. Outlook 2002 operating system in the Enter the URL of the text, rather than an annex. In fact, all cases, the previous result in *. lnk attachments, rather than the text of the URL is inserted into a text only web site. In the Outlook / Office was developed just in time.

SIG Weber wrote the script added to the right-click context menu in Internet Explorer. This script allows you to send the page title and text of the web site to an e-mail. This is a very simple JavaScript, which is stored in a HTML document in C: \ Windows \ Web folder and registry entries added to the context menu. The idea of the script from this script by Bill James to copy the page title and URL to the clipboard.

Some tips and tricks in Microsoft Outlook

2009-07-07T03:45:00.000-07:00

I have reviewed a number of different security settings and patch the Outlook. This time, I choose to look at the new administrative Outlook E-mail Security Update, restrictions on the use of certain types of files attached to e-mail and other applications, the use of Outlook to run automatically. As I wrote last month, I suggest that you install this update delayed until the administrative details of your work for your organization. Please refer to last month's column warned of the repair process and reference for more information.

How to control the settings I update?

Outlook E-mail Security Update requires a unique approach to custom. Administrator to add or remove user restrictions, in particular through the custom form published to their Exchange Server public folder and an entry in the user's Windows registry to tell Outlook to look at the Default folder, or personal safety.

Custom settings even if the users work off-line work. ost file. However, due to a set depends on the Exchange Server public folder, you can not set up an independent self-definition of the user or users whose personal folders file, rather than the Exchange mailbox as the default information store (yes).

I would like to how to install the form of the security settings?

Download admpack.exe from http://www.microsoft.com/office/ork/ 2000/appndx/toolbox.htm # secupd. This self-extracting file contains the template form outlooksecurity.oft, a Readme.txt file, and a system policy file for Outlook 2000. After you download admpack.exe, follow these steps:

1. Running admpack.exe.
2. Click Yes to accept the license agreement.
3. Designated system folder in which to place the extracted files, and then click OK.
4. Create a public folder named Outlook Security Settings folder, as a top-level (that is, all in the root public folder hierarchy). You must use this folder name and location.
5. In the system folder from step 3, double-click to open template file outlooksecurity.oft.
6. Folder in the selection dialog box, select the Outlook Security Settings folder created in Step 4.
7. When the form is open, select Tools, forms, the form of public forms in the Outlook Security Settings folder. Its name to the Outlook security form. Close the form open. oft file.
8. Right-click the Outlook Security Settings folder, and then select Properties.
9. In the post from this folder, use, select Outlook security form.
10. Permissions tab in folder properties dialog box, set the folder permissions so that users have a default role of commentator. To the Editor role, people who manage Outlook security settings.
11. Click OK to save the settings folder.

How do I use custom forms security settings?

Two actions you can perform the Outlook security form:

* Change the default security settings for each person in the organization.
* Override the default settings for specific user groups.

In both cases, the user will not be able to use the settings in the Outlook Security Settings folder, unless you want to change the Windows registry after I have described. You can use any form of security systems, even if the system does not Outlook E-mail Security Update.

Problems using MSN with Outlook?

2009-07-02T03:58:00.000-07:00

Outlook 2000 requires MSN version 2.5 or later

To use MSN with Outlook 2000, you must have MSN version 2.5 or later. Outlook 2000 doesn't support MSN versions 2.0 and earlier. Trying to use a version of MSN earlier than 2.5 will result in problems.

f you have MSN 2.5 or later and can't send or receive e-mail, try the following:
Check your e-mail server settings

1. In Outlook, on the Tools menu, click Services. Click Internet e-mail, and then click Properties.
2. Click the Servers tab, and then check the entries in the Incoming Mail (Pop3) and Outgoing mail (SMTP) boxes. They should be in lowercase letters and should match the table below.

Incoming mail (Pop3) Outgoing mail (SMTP)
pop3.email.msn.com smtp.email.msn.com

If your e-mail server settings are not causing the problem, try one or more of the following, as appropriate:
If you are on a LAN, check your proxy settings

If you use MSN on a corporate network, contact your network administrator for the correct proxy settings for your LAN.
Check that your e-mail has been migrated to the MSN POP3/SMTP servers

If you're upgrading to MSN version 2.5 or later from an earlier version of MSN, check to see if your e-mail account has been migrated.

1. Go to the MSN Address Book.
2. Type your e-mail name in the E-mail name box, and then click Search.
If the return contains @email.msn.com, the e-mail account has been migrated and can use POP3/SMTP.

If the return contains @msn.com, the e-mail account hasn't been migrated. If this is the case, and if the incoming mail server is set to pop3.email.msn.com, you won't be able to log on. Migrate your MSN e-mail account to the POP3/SMTP servers.

Set or check Secure Password Authentication

If you can receive e-mail in Microsoft Outlook Express, but not in Outlook, try the following:

1. In Outlook, on the Tools menu, click Services. Click Internet e-mail, and then click Properties.
2. Click the Servers tab, and then click Log on using Secure Password Authentication.

For this setting to take effect, you must quit and restart Outlook.

Hard Disk Runs Continuously After You Install Office XP

2009-06-22T00:51:00.000-07:00

SYMPTOMS:- After you install Microsoft Office XP or Publisher 2002, your computer's hard disk may run continuously.

CAUSE :- This behavior may be caused by the Indexing Service. To see whether fast searching is installed on the computer, follow these steps.

1. Start an Office XP program or Publisher 2002.

2. On the File menu, click Search.

* If Fast searching is not installed appears under Other Search Options in the Basic Search task pane, the support for fast searching is not yet installed.

To install fast searching, click Install.

RESOLUTION :-
Turn off the Indexing Service
To turn off the Indexing Service, follow these steps:

1. Start an Office XP program or Publisher 2002.
2. On the File menu, click Search.
3. Under Other Search Options, under Fast searching is enabled, click Search options.

NOTE: If Fast searching is enabled does not appear, fast searching is not installed.

* To turn off the Indexing Service and leave the catalog files intact, click No, do not enable Indexing Service, and then click OK.

NOTE: In Windows 2000, Delete appears on the Action menu. Select the catalog and then click Delete.

Uninstall the "Support for Fast Searching" Feature
In addition to disabling the indexing service, you can uninstall the fast searching support for Office. Unless you have a custom need for Office fast searching, you can continue using built-in searching, and you can uninstall the "support for fast searching" feature from all Office XP products that are installed.

1. Quit all Office programs.
2. Click Start, point to Settings, and then click Control Panel.
3. In Control Panel, double-click the Add/Remove Programs icon.
4. On the Install/Uninstall tab, click to select Microsoft Office XP product, where Office XP product is the name of the specific Office product being used. If you are using a standalone version of one of the Office programs, click to select the appropriate product in the list. Click Add/Remove.
5. In the Maintenance Mode Options dialog box, select Add or Remove Features, and then click Next.

This displays the Choose installation options for all Office applications and tools dialog box.
6. Click the plus sign (+) next to the Office Tools, click the icon next to Support for fast searching, and then select the Not Available installation state from the shortcut menu that appears.
7. After you change the installation state for Support for fast searching, click Update.
8.Repeat steps 2 through 7 for all other Office XP products installed.

Import messages into Windows Mail from Outlook Express

2009-06-17T04:27:00.001-07:00

When you upgrade a computer running Windows XP to Windows Vista, Windows automatically imports any messages and contacts you have in Outlook Express to Windows Mail. (Outlook Express has been replaced in Windows Vista by Windows Mail.)
If you are not upgrading but want to transfer your Outlook Express messages to a computer running Windows Vista, then you need to transfer the messages manually or use Windows Easy Transfer.

If you are just transferring Outlook Express messages (and not all your other files and settings) from a computer running Windows XP, you may find it easier to use the manual method described here.

On the computer running Windows XP, do the following:

1.The folder that contains the Outlook Express messages is marked as a hidden folder in Windows. To view this hidden folder, click Start, and then click Control Panel. Click Appearance and Themes, and then click Folder Options. Click the View tab, and under Hidden files and folders, click Show hidden files and folders.
2.Locate the folder named Outlook Express. In Windows XP, this folder is located here by default: C:\Documents and Settings\your user name\Local Settings\Application Data\Identities\{your Windows user identity number}\Microsoft\Outlook Express.
3.Copy the Outlook Express folder and all its contents to the Documents folder on the computer running Windows Vista. (You can store this copy of the Outlook Express folder in a location other than the Documents folder, as long as you remember where to find it.) For information about how to copy a folder, see Copy files to another computer.

On the computer running Windows Vista, do the following:

1.Open Windows Mail by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Mail.
2.Click the File menu, point to Import, and then click Messages.
3.Click Microsoft Outlook Express 6, and then click Next.
4.Make sure Import mail from an OE6 store directory is selected, and then click OK.
5.Click Browse, find the Outlook Express folder you copied to this computer, and then click the folder once to select it. (Do not open the folder when you select it.)
6.Click Select Folder, and then click Next.
7.Click All folders to import all the folders, or click Selected folders and select which message folders you want to import, and then click Next.
8.Click Finish.

Service Pack 2 of Office 2007 is available

2009-06-04T04:32:00.000-07:00

Technology - Microsoft has made available Tuesday evening SP2 of Office 2007. Improvements to the program's most anticipated, native support for PDF, ODF, XPS and increased speed of execution for Outlook.

The release of Service Pack 2 of Office 2007 does not cause as much excitement as the Release Candidate of Windows 7, it does not mean least important. Microsoft is working on for over a year and has made significant fixes to security on the one hand, but for performance and compatibility.

First improvement in long, native support of the open source OpenDocument format in Excel Format (. Ods), PowerPoint (. ODP) and Word (. Odt). In the same spirit, the PDF and XPS are also borne of origin. The inclusion of plug-ins. A turning point for Microsoft is to open direct competitors, such as Acrobat and OpenOffice.org.

Outlook has also benefited from a series of improvements. According to Microsoft, SP2 would provide 26% extra speed at the start and closure and for common tasks.

Available by download or via Windows Update soon, SP2 weighs 304 MB

Outlook and Slow HTML

2009-05-29T06:57:00.000-07:00

It's amazing how often a seemingly innocent action by the user and an update for a program can affect negatively another. Cumulative Security Update for Internet Explorer, released in mid-May. After installing that update, Outlook 2003 responds very slowly when typing HTML messages.

The problem in this case is two-fold. First, users either added a large number of sites to IE's restricted zone or installed a "security" application that added them. The cumulative security update then changed the way the Internet Explorer 7 rendering engine interacts with the Restricted Sites zone and this change causes Outlook to pause after each keystroke while the IE7 rendering engine checked the sites in the zone.
The user has several options to fix this issue:
1.Remove the security update.
2.Switch to plain text formatted messages. Using RTF message format will fix the problem but should only be used when all of your recipients use Outlook.
3.Remove all of the unnecessary sites from the Restricted zone.
4.Use Word as the email editor.
Of these options, removing the security update should be the last resort. Editing out the chaff in the Restricted zone would be my first choice since too many users load it with sites they are unlikely to ever come across and which may no longer be "live". I'm a big fan of short blocked or restricted lists and long safe lists, so I would tighten the Internet zone and use the Trusted zone for the sites I visited often.

The advantages of using short restricted lists and longer safe lists is that too often the restricted address is only in use for a limited time before the webhost shuts it down. In the case of email addresses, so many spammers fake the sending address or only use them once. In either case, the software reads the list as needed, which slows down the response for the very few times it hits a valid entry. Safe lists, while long, are still much shorter than blocking every untrusted address in existence.

iYogi Acquires Clean Machine Inc.

2009-05-14T02:17:00.001-07:00

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Awarded Red Herring Top 100 Global Company

2009-01-29T06:10:00.000-08:00

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.

iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

2008-12-15T04:44:00.000-08:00

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

How to Configure Outlook to use an MSN Web-based Account

2008-11-17T02:49:00.000-08:00

If you want to use Outlook 2007 to connect to your MSN Web-based account, use "Configure Microsoft Office Outlook 2007."

How to Configure Microsoft Office Outlook 2007

Follow these steps to configure Outlook 2007 to connect to your MSN Web-based e-mail account:
1. In Windows XP, click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
control panel
Control Panel appears.

In Windows Vista, click Start button, and then copy and paste (or type) the following command in the Search box:
control panel
Control Panel appears.
2. If you see the Pick a category view, click User Accounts.

If you do not see the Pick a category view, go to step 3.
3. Double-click Mail.
4. Click E-mail Accounts. The Account Settings window appears.
5. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
6. Select the Manually configure server settings or additional server types check box, and then click Next.
7. Click Internet E-mail, and then click Next.
8. On the Add New E-mail Account screen, type the following setting information:
a. In the Your Name box, type your name as you want it to appear to recipients.
b. In the E-mail Address box, type your e-mail address. For example, type yourusername@msn.com.
c. In Account Type, select HTTP.
d. In the Password box, type your MSN password.
e. Select the Remember Password check box, if you want to save your password.
f. If the Require logon using Secure Password Authentication (SPA) check box is selected, click to clear it. If the Require logon using Secure Password Authentication (SPA) check box is not selected, leave it clear.
9. Click Next, and then click Finish.
When you have completed these steps, try to send yourself an e-mail message to make sure that Outlook is set up correctly. When the e-mail arrives, try to reply to it.

If the e-mail is sent correctly and you receive the reply correctly, Outlook is configured correctly.

How to drag address information to Outlook

2008-11-11T00:00:00.000-08:00

It is possible to drag individual or groups of Windows Address Book entries to Outlook. Below given some steps to do this, follow these steps:
1. On the Start menu, point to Find, and then click Files And Folders.
2. In the Open box, type .wab, and then click OK.
3. Double-click the Windows Address Book file from which you want to move addresses.
4. Start Outlook if it is not already running.
5. Resize Outlook so that the Windows Address Book and Outlook are visible next to each other on the screen. Verify that the Outlook Contacts folder is visible in the resized Outlook window.
6. Select an entry from the Windows Address Book. Drag it to the Contacts folder. A new Outlook Contact form is created with the information from the Windows Address Book entry. Click Save and close.
Note You can press SHIFT and select contiguous groups of entries, or press CTRL and select non-contiguous entries. You may want to do this for selected contacts or small groups.

How to fix Error 'Unable to find the e-mail server'

2008-11-05T23:06:00.000-08:00

This behavior can occur because Outlook cannot resolve the Simple Mail Transport Protocol (SMTP) and Post Office Protocol version 3 (POP3) names of "mail" from the ICS client if you use a Microsoft Windows-based computer that is configured as an ICS client in a small network and if the ICS host computer is connected to an Internet service provider (ISP) through a cable modem.

To resolve this problems following methods you can use....

Method 1: Microsoft Office Outlook 2007

1. On the Tools menu, click Account Settings.
2. Click your Internet e-mail account, and then click Change.
3. Type the fully qualified domain names (FQDN) of the POP3 and SMTP servers under Server Information of the Internet e-mail service of each ICS client. For example, type lh1.rdc2.on.wave.home.com instead of mail for the POP3 entry on the Servers tab of the Internet e-mail service.

NOTE If you do not know the FQDN of the POP3 and SMTP servers, contact your ISP to obtain this information.
4. Click Next, click Finish, and then click Close.

Method 2: Microsoft Office Outlook 2003 and Microsoft Outlook 2002

1. On the Tools menu, click E-mail Accounts.
2. Click View or change existing e-mail accounts, and then click Next.
3. Click your Internet e-mail account, and then click Change.
4. Type the FQDN of the POP3 and SMTP servers under Server Information of the Internet e-mail service of each ICS client. For example, type lh1.rdc2.on.wave.home.com instead of mail for the POP3 entry on the Servers tab of the Internet e-mail service.

NOTE: If you do not know the FQDN of the POP3 and SMTP servers, contact your ISP to obtain this information.

5. Click Next, and then click Finish.

To determine the correct name of the e-mail server, have an e-mail sent from the host and verify the header information for the server name in the Received or Message-ID sections.

How to import and export text data by using Outlook

2008-11-03T01:21:00.000-08:00

Outlook facilitate to Import or export text data. You can import or export text data using Outlook. The following Steps provides Outlook Support for Import or Export Text data.

How to Import Text Data

Use the following steps to import data from a text file:
1. On the File menu, click Import And Export.
2. In Choose an action to perform, click Import from another program or file, and then click Next.
3. In Select file type to import from, click the file type that matches your data, and then click Next.
4. In File To Import, type the path and file name of the file that you want to import, or click Browse to navigate to the file, and then click Next.
5. In Select Destination Folder, click the folder that you want to import to, and then click Next.
6. Confirm that the destination folder is correct, and then click Finish.

How to Export Text Data

Use the following steps to export text data:
1. On the File menu, click Import And Export.
2. In Choose an action to perform, click Export to a file, and then click Next.
3. In Create a file of type, click to select a format for the file that you want to export, and then click Next.
4. In Select folder to export from, click the folder you that want to export, and then click Next.
5. In Save exported file as, type the path and file name for the file that you want export, and then click Next.
6. Confirm the action, and then click Finish.

What to Choose: Outlook Express or Ms Outlook

2008-10-14T02:38:00.000-07:00

Outlook Express or MS Outlook email clients are generally used by home users and business users who need reliability, easy access, email, newsgroup, notes, meeting, and journals etc functionalities with their emails.

Most of the users find the email clients easy and reliable to use because of their user friendly usage patterns.

Generally Outlook Express is used by home users and MS Outlook is used by business users. The following article illustrates usage of both the email clients and their advantage perspectives with their respective users.

Outlook Express:

Outlook Express comes embedded with MS IE 4.x, MS IE 5.x, MS Windows 98 operating system, MS Windows Millennium Edition (Me) OS, MS Windows 2000 OS and MS Office 98 for Macintosh. Outlook Express email program proves beneficial for home users who can access their emails by dialing to an Internet service provider (ISP).

Outlook Express works effectively with any Internet standard system - Simple Mail Transfer Protocol (SMTP), Post Office Protocol 3 (POP3), and Internet Mail Access Protocol (IMAP) and provides full support to e-mail standards and news such as Lightweight Directory Access Protocol (LDAP), Multipurpose Internet Mail Extension Hypertext Markup Language (MHTML), Hypertext Markup Language (HTML), Secure/Multipurpose Internet Mail Extensions (S/MIME) and Network News Transfer Protocol (NNTP).

Ability of Outlook express to send and receive emails of multiple email accounts proves advantageous and the migration tools enables to import address book, emails from Eudora, Netscape, Microsoft Exchange Server, the Windows Inbox, and Outlook easies the task of managing and organizing email messages.

Outlook express provides full support to html settings with which you can customize your messages with backgrounds and graphics. Built-in stationary designs enable you to compose your mail messages with attractive designs, mainly required for special occasions like birthdays, meetings, parties, announcements etc.

MS Outlook:

MS Outlook is the stand-alone application integrated in MS Office and Exchange Servers. Outlook provides integration and performance with IE 5.5 completely integrated with calendar, contact addresses, drafts, meeting scheduling, and notes etc makes MS Outlook perfect email client for business users.

Organization and filtration of email messages makes it easy to work with MS Office applications, which help in communicating and sharing of emails effectively.

When working with exchange servers, Outlook provides enhanced internet connectivity, workgroup information sharing and workflow communications, public folders, forms, and group scheduling.

Outlook is designed for use with the Internet (SMTP, POP3, and IMAP4), Exchange Server, or any other standards-based communication system that supports Messaging Application Programming Interface (MAPI), including voice mail. Outlook is based on Internet standards and supports today's most important e-mail, news, and directory standards, including LDAP, MHTML, NNTP, MIME, and S/MIME, vCalendar, vCard, iCalendar, and provides full support for HTML mails.

MS Outlook provides same migratory options like Outlook express and enables its users to transfer messages from Microsoft Mail, Microsoft Schedule+ 1.0, Microsoft Schedule+ 7.0, Lotus Organizer, NetManage ECCO, Starfish SideKick, Symantec ACT, as well as synchronization with leading Personal Digital Assistants (PDAs), such as the 3Com Palm Pilot.

Best email client for you - Outlook Express or MS Outlook

There may be times when you have to decide between MS Outlook and Outlook Express email clients. Which one to choose? Which email client will be good for you with its features and functions?

First of all check need and scope of using a particular email client.

1. What do you expect from your email client?

2. What all features it should have?

3. Purpose of using the email client?

Select Outlook Express, if

*You need a simple email program to send and receive emails.

*You are a home user and do not require to manage meetings, schedules etc.

*You need only Internet e-mail and newsgroup functionality (for versions of Windows later than Microsoft Windows 95, versions of Windows earlier than Microsoft Windows 95, Macintosh, and UNIX platforms)

*You work on Office 98 for Macintosh, and you want to take advantage of the integration of Outlook Express with the version of Office suite.

Select MS Outlook, if

*You need advanced Internet standards-based e-mail and discussion group functionality.

*You need integrated personal calendars, group scheduling, task, and contact management.

*You need integrated e-mail and calendaring, cross-platform clients for versions of Windows later than Microsoft Windows 95, versions of Windows earlier than Microsoft Windows 95, and Macintosh platforms.

*You work on Office 97, Office 2000, Office XP or Exchange Server and want to take advantage of the integration of Outlook with this version of the Office suite, and the integration with Exchange Server.

*You require communication and coordination with your staff.

Thus you can select any of the email clients which suit your need and requirements. If in case Outlook Express or MS Outlook emails get corrupt or become inaccessible, you can always try the outlook express recovery software and pst repair software - the best email recovery software offered by Chily Softech, an imminent data recovery software and file repair solution provider.

Outlook 2003 Product Description

2008-09-24T05:21:00.000-07:00

From the Manufacturer
Microsoft Office Outlook 2003 provides an integrated solution for managing e-mail, schedules, tasks, notes, and more. Key enhancements include the new cached mode, automatic grouping of messages, junk e-mail handling, and improved reading views.

Features:

Manage and prioritize communications: Flag messages by priority or time sensitivity. Use the new navigation pane to access your contacts, calendar, tasks, folders, and more.
Put Outlook 2003 to work for you: Improved junk e-mail filters help protect you from unwanted e-mail. Enhanced rules and alerts help you stay organized and on schedule.
Print less, read more: the improved reading pane displays twice as much content, making reading more comfortable and reducing scrolling when you read long messages online.
Save time and find messages faster: Group messages by date, size, conversation, subject, importance, and more. Save the results of commonly used e-mail searches as search folders.

Product Description
Microsoft Office Outlook 2003 provides an integrated solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information. Organize information better to save time and increase productivity! Powerful Junk E-Mail Filter Cached Exchange Mode downloads Outlook data to your computer so you can remain productive during network downtime (requires Exchange Server 2003) Research task pane brings up dictionaries, thesauruses & online research sites Handwriting support with optional Tablet PC

Outlook Backup - What Is The Best Way to Do It?

2008-09-12T01:22:00.001-07:00

Outlook backup is a bare necessity for those who use MS Outlook email client for everyday communication. If you are like most people, who like to start their day with a hot steaming cup of coffee looking through morning mail, you sure can imagine how frustrating it can be to lose your important messages and contacts.
There are several reasons why you can lose your email. First of all, you can lose your Outlook messages as a result of hardware failure. Secondly, there can be a disaster like flood or fire, which is hard to prevent so it is strongly recommended to back up Outlook/Outlook Express to secure against the temperament of nature.
A far more frustrating occurrence of message loss is an accidental deletion by the owner. There is no way to prevent such things, but there are several ways to make sure you do not lose your data, if you get in any of the above mentioned situations.
One ways is to copy your contacts and messages manually each day and record them to some storage media such as a CD. This is a viable solution and it is the cheapest in terms of money, but not time. It is going to be hard to keep track of all incoming and out coming messages and not to forget to do Outlook backup regularly.
However, with the simple yet reliable Outlook backup software, you can immensely simplify the task of data protection. In fact, for a reasonable fee of 39 bucks you can get a professional backup program with the backup functionality which allows backing up your important messages on a specified schedule with the options of data compression and encryption.
When choosing your backup software, pay attention to the specific features of a program. Some backup programs offer Outlook backup functionality as a default feature, while others may require installation of special plug-ins for doing target backup of email. Also, make sure that the program can do backup of all versions, including backup of Outlook 2007.
The minimal feature set that you need to do quality Outlook backup includes automatic Outlook file search, automated task execution according to a minute accuracy schedule, data compression and encryption and a wide choice of storage media including flash drives, external hard drives, optical disks, FTP and online servers.

iYogi Computer Repair, PC Repair Support Video

2008-08-31T22:25:00.001-07:00

Read and send messages in other languages with Outlook

2008-08-28T04:03:00.000-07:00

When you receive a message in a different language, the message must be marked with information about the character set (alphabet) that was used to create it in order for Outlook 2000 to be able to display the message. When you forward or reply to the message, Outlook keeps the character set of the original message. Including character set information with a message is called encoding.

Occasionally, you may receive messages that aren't encoded. For these messages, Outlook uses the default encoding for unmarked messages that's specified for your computer. This default is set automatically based on the Regional Settings (system local settings) of your operating system. The default setting appears in the International Options dialog box. (On the Tools menu, click Options, click the Mail Format tab, and then click International Options.)

The default encoding might not work for some of the international messages that you receive. For example, if your default is Western European and you receive an unmarked message that uses a Greek character set, the message might display boxes or question marks instead of readable text. To fix this problem, you need to change the encoding of that specific message to Greek so Outlook can display the correct characters and provide Outlook Support to read and send the email massage.

Changing the encoding of a message

By default, there are a number of languages already enabled when you install Microsoft Office 2000. As a result, the character sets for these languages are listed in Outlook so you can change the encoding of any unmarked message to the character set used to create the message.

Change the encoding of a received message

Open the message.
On the View menu, point to Encoding, and then click the character set (alphabet) you want to use.
Click Yes.

Encoding doesn't only apply to messages that you receive. It also applies to messages you send. Outlook automatically uses the default encoding for outgoing messages (also specified in the International Options dialog box mentioned above); however, you can specify a different encoding for a specific message.

Enable a language

On the Windows taskbar, click the Start button, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings.
Click the language you want to enable.

Once you've enabled the language, its character set is available in the encoding list in Outlook.

Turn an Outlook item into another type of item

2008-08-04T07:17:00.000-07:00

You can also view an animated version of this procedure, Animation. I am discussing how to turn an Outlook item into another type. You can get outlook support through this post. I hope it is useful for the outlook users.
Has this happened to you? You've had a lengthy e-mail conversation and now you realize a face-to-face meeting is necessary. Instead of creating a new meeting request and then copying and pasting text from the e-mail message, you can use the Outlook AutoCreate feature to quickly create a meeting request and capture all the information in your e-mail thread. And best of all, AutoCreate lets you convert any item into an item of another type, such as a contact into a task or a note into an appointment.
Turn an Outlook item into another type of item
1. Drag the message onto the Calendar icon on the Outlook Bar.
2. Enter the location for the meeting, and then make any changes and select any additional options you want on the Appointment tab. (Relevant information from the message has already been added to fields in the new meeting request. The entire message appears in the meeting text box.)
3. On the Actions menu, click Invite Attendees.
4. Enter a name or names in the to box.
5. Click Send.
That's it. You've turned an e-mail message into a meeting. Now that you know how easy it is to use AutoCreate, see what other kinds of items you can create from existing items.
Note If you prefer menu commands, you can select the item and then click Copy to Folder on the Edit menu to create a new item.

How AutoRecover and AutoSave work

2008-07-29T03:10:00.000-07:00

The AutoRecover option (in these Microsoft Office programs: Word, Excel, PowerPoint, Publisher, and Visio) and AutoSave option (in Microsoft Office Outlook) can help you avoid losing work in two ways:
• Your data is automatically saved If you enable Auto Recover or AutoSave, your file (such as a Microsoft Office Word document) or item (such as an Outlook Support and Outlook e-mail message) is automatically saved as often as you want. Therefore, if you have been working for a long time but forget to save a file or if your power goes out, the file you have been working on contains all or at least some of the work you have done since you last saved it.
• Your program state is automatically saved In Microsoft Office Excel, Microsoft Office Outlook, Microsoft Office PowerPoint, and Microsoft Office Word, there is an additional benefit to enabling AutoRecover or AutoSave. In these programs, if you enable this option, some aspects of the state of the program are recovered when the program is restarted after it closed abnormally.
For example, you are working on several Excel workbooks at the same time. Each file is open in a different window, with specific data visible in each window. In one of the workbooks, a cell is selected to help you keep track of which rows you already reviewed, and then Excel crashes. When you restart Excel, it opens the workbooks again and restores the windows to the way they were before Excel crashed.
Although not every aspect of your program's state can be recovered, in many cases, the Recovery feature can help you recover more quickly.

Outlook Audio Text Feature

2008-07-23T01:15:00.000-07:00

While it's true that e-mail can make communication more efficient, it's also true that the volume of messages can get overwhelming quickly. And, too much e-mail can make you feel out of control.

Outlook 2007 includes features to help you control e-mail Support volumes, find what you need, and act when and where action is required. Some of these features have been with Outlook Support all along, and some are new to this version. The good news is that all these features are flexible; so you'll be able to adapt them to fit your own organizational style.

This course will give you a glimpse of what's available. As you learn, you may find that some features are more your style than others. That's okay. Once you know what works for you, you'll see how easy it is to get out of your Inbox and into your day.

To learn more about this course, read the text in Goals and About this course, or look at the table of contents. Then click Next to start the first lesson.

How to Show or hide ScreenTips

2008-07-17T08:29:00.000-07:00

ScreenTips are small windows that display descriptive text when you rest the pointer on a command or control.

Enhanced ScreenTips are larger windows that display more descriptive text than a ScreenTip and can have a link to a Help topic. Enhanced ScreenTips are available in the following 2007 Microsoft Office system programs: Access, Excel, PowerPoint, and Word.

In the following 2007 Microsoft Office system programs: Access, Excel, PowerPoint, or Word

Click the Microsoft Office Button, and then click Access Options, Excel Options, PowerPoint Options, or Word Options.
Click Popular.
Under Top options for working with Access, Top options for working with Excel, Top options for working with PowerPoint, or Top options for working with Word in the ScreenTip style list, click the option that you want:

Show feature descriptions in ScreenTips This option turns on ScreenTips and Enhanced ScreenTips. This is the default setting.
Don't show feature descriptions in ScreenTips This option turns off Enhanced ScreenTips. You still see ScreenTips.
Don't show ScreenTips This option turns off ScreenTips and Enhanced ScreenTips.

In the following 2007 Microsoft Office system programs: Visio, InfoPath, OneNote, Publisher, SharePoint Designer, or Outlook Support

On the Tools menu, click Customize.
Click the Options tab.
Under Other, select or clear the Show ScreenTips on toolbars check box.

In Microsoft Office Project 2007

On the Tools menu, point to Customize, and click Toolbars.
On the Options tab, under Other, select or clear the Show ScreenTips on toolbars check box.

How to Change your default browser

2008-07-08T05:47:00.000-07:00

Microsoft Windows uses the default Web browser setting when you click links in a document or on a Web page. Windows uses Microsoft Internet Explorer by default, but you can change to a different browser if you want to, I will discuss here how to do it and provided Outlook Support for solving Your Outlook Problem.
To change from Internet Explorer to another browser, do one of the following:
• If you haven't installed another browser, do that first. During installation, most browsers display a message asking if you want to use that browser as the default browser.
• If the browser that you want to use is already installed, open it. You should see a message asking if you want to use that browser as the default browser. If you don't see the message, use the following instructions, but choose the browser that you want to use instead of Internet Explorer.
To make Internet Explorer your default Web browser
1. Open Internet Explorer. (Click Start, and then click Internet Explorer. If you don't see Internet Explorer on the Start menu, point to All Programs, and then click Internet Explorer.)
o If a message appears asking if you want Internet Explorer to be your default browser, click Yes.
o If a message does not appear, go to Step 2.
2. On the taskbar, click Start, and then click Set Program Access and Defaults.
Note The Set Program Access and Defaults option is available only in Microsoft Windows XP with Service Pack 1 or Microsoft Windows XP with Service Pack 2.
3. In the Add or Remove Programs dialog box, click Custom, and then click the arrow to the right.
4. Under Choose a default Web browser, click Internet Explorer, and then click OK.
Tip If you have more than one Web browser installed, you can hide links to those browsers from the Start menu, the Windows taskbar, and your desktop by clearing the Enable access to this program check box.

How to locate missing .msi files

2008-07-02T05:30:00.000-07:00

An .msi file is a database of all the files, settings, and configuration information for the associated application. When you install Office on your computer, the .msi file is saved in a hidden folder. Without this file, Windows Installer cannot update your configuration, install optional features, or apply software updates. Office cannot be installed, repaired, or updated if the .msi file is not found.

Why is the .msi file missing?

The most likely reason for Windows Installer to require the installation CD is because the saved version of the .msi file for Office has been inadvertently or deliberately deleted from your computer. It is also possible that the file is damaged or corrupted.

Occasionally, changing the drive letters associated with partitions on your hard disk can cause this problem to occur — such as changing drive C: to a different letter or moving the hard disk drive from one computer to another. Other possible causes are a damaged or corrupted hard disk or registry file.

What to do when prompted for a missing .msi file

If you are prompted for the location of a missing .msi file, you must provide the original installation CD used to install Office on your computer.

Make sure that you have inserted your Office installation CD into the CD drive of your computer.

Install all needed applications as Run from My Computer instead of using Install on Demand (available from custom installation within Setup).

· Occasionally run the Windows Disk Defragment program to repair cross-linked files, recover lost clusters, and remap bad sectors on your hard disk. Any data present in a bad portion of the hard disk is usually lost and commonly associated with physical damage to the disk. This is most likely the result of high-vibration environments, such as the computer being struck, dropped, or kicked.

If you have Microsoft Windows XP as your operating system, consider using the System Restore option to restore your system to a previous configuration. Consult the Help and Support option of Windows XP for more information on System Restore. You can go for Computer Help and Outlook Support

Link Outlook contacts to an Access database

2008-06-26T03:56:00.000-07:00

You can quickly copy or link to your Outlook contacts in an Access database, enabling you to work with your Outlook contacts in an Access database. Your Access data is kept up to date with changes to Outlook contacts, and vice versa, if you choose to link contacts to Access.

1. Open Access and start a new, blank database or open an existing database.

2. Do one of the following:

§ On the File menu, point to Get External Data, and then click Import.

§ On the File menu, point to Get External Data, and then click Link Tables.

Note If you link Outlook data to Access, any items updated in Outlook are automatically updated in Access.

3. In the Link or Import dialog box, in the Files of Type list, click Outlook.

If you have more than one Outlook profile, you are prompted for which profile to use.

4. In the Import Exchange/Outlook Wizard, select the folder or address book that contains the contacts that you want, and then click Next.

1. Expand the top mailbox folder.

2. Select the folder that contains the contacts that you want to export.

When you complete the wizard, the Outlook data is placed into an Access table.

5. Follow the instructions on your screen.

I want to share my experience with Outlook Support, Email Support and Fix Email problems Online

Create a message using stationery

2008-06-20T05:07:00.000-07:00

Click Inbox.
Do one of the following:
If you're using Outlook in the Corporate or Workgroup configuration, on the Actions menu, point to New Mail Message Using, and then click the stationery you want to use.If the stationery you want is not listed, click More Stationery, and in the Stationery list, click the one you want to use.
If you're using Outlook in the Internet Only configuration, on the Actions menu, point to New Mail Message Using, and then click More Stationery. In the Stationery list, click the one you want to use.
You can add more stationery choices to Outlook if you have Internet access. Click Get More Stationery in the Select a Stationery dialog box to connect to the Microsoft Office Online site and download more stationery.
If you can't find stationery that suits your needs, you can customize existing stationery, create your own, or use stationery that someone else sends in a message you receive.
If there's a stationery style that you'd like to use for the e-mail you send every day, you can change your e-mail settings so that all your new messages are sent with that stationery.
The HTML message format also lets you enhance messages using formatted text or a structured layout. For more information, read Create stylish and decorative e-mail in Outlook using HTML.
Note While many popular e-mail programs besides Outlook 2000 — such as Outlook 98, Outlook Express 4.0, Eudora 4.0, and Netscape Messenger 4.0 — understand HTML messages, some do not. For more information about sending HTML messages, read choose the best Outlook message format for a recipient.
For more you can use following links....
Outlook Support
Email Support

Find a conference room using Outlook

2008-06-15T23:20:00.000-07:00

When you create a meeting request, it is typical and convenient to include the meeting location for the meeting or event. You can use the Address Book to find a conference room.

Note This feature requires you to use a Microsoft Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange. For more information about Microsoft Exchange accounts and how to determine which version of Exchange your account connects to, see the links in the See Also section.

On the File menu, point to New, and then click Meeting Request.

Keyboard shortcut To create a new meeting request, press CTRL+SHIFT+Q.

In the Subject box, type a description of the meeting or event.

3. To open the Address Book to see which rooms are available, next to the Location box, click Rooms.

If you don't see the Rooms button, you might have:

Opened an appointment instead of a meeting request.
Clicked New on the toolbar instead of opening a meeting request on the File menu. By default, when in Calendar, clicking New on the File menu opens an appointment.

In both cases, the Rooms button is not displayed until you add at least one other person. It makes the appointment into a meeting request. To change an appointment to a meeting request, on the Appointment tab, in the Show group, click Scheduling Assistant

4. Complete the meeting request and send it.

If you are facing any problem with outlook or email you can get Online Outlook Support and email support.

What is e-mail accounts

2008-06-10T02:40:00.000-07:00

Outlook supports Microsoft Exchange, as well as POP3 and some HTTP e-mail accounts. Your Internet service provider (ISP) or e-mail administrator can provide you with the configuration information that you need to manually set up your e-mail account in Outlook.

For most accounts, Outlook can automatically detect and configure the account by using just a name, an e-mail address, and a password. Exchange account users usually do not not have to type any information, because Microsoft Office Outlook 2007 can identify the network credentials used to connect to the Exchange account.

E-mail accounts are contained in profiles. A profile is comprised of accounts, data files, and settings that contain information about where your e-mail is stored. A new profile is created automatically when you run Outlook for the first time, and after that the profile runs each time that you start Outlook.

Most people need only one profile. However, sometimes you might find it useful to have more than one profile. For example, you might want one profile for work and another profile for home. Also, if other people use the same computer that you do, their e-mail accounts and settings can be kept in a separate profile, under a different profile name.

Note For Outlook Express users, profiles in Outlook are similar to identities in Outlook Express. Outlook profiles have no relation to the hardware and software profiles in the Microsoft Windows operating system.

Depending on your needs, you can add several e-mail accounts in a single Outlook user profile. For example, you can add an Exchange account to handle your business e-mail and then add an Internet e-mail account, such as a POP3 account from your ISP, to process your personal e-mail. Profiles can contain all of your e-mail accounts, but there is a limit of one Exchange account per profile.

Here also want to share some information about Outlook Support, Online Microsoft outlook support, and Computer Help. If you are facing any email problems you can get Help for fix your Email problem.

Known issues that may occur after you install the updates

2008-06-04T21:42:00.000-07:00

If you renamed your old holiday file before you installed the updates, the changes that you made to the old holiday file will not be available in the new holiday file. You must modify the new file to add your custom changes to the file so that they will appear in the new holiday file.If you install the updates and still have no holidays past December 2006, the holiday file on your computer was not updated even though the updates were successfully installed.

To resolve this issue, follow these steps, and then install the updates.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

1.	Exit Outlook 2003.
2.	Click Start, click Search, and then click All files and folders.
3.	In the All or part of the file name box, type Outlook.hol.
4.	In the Look in box, click Local Hard Drives.
5.	Click Search.
6.	Right-click the Outlook.hol file, click Rename, type Outlook.old, and then press ENTER.

•If you made custom changes to your old holiday file, but you did not rename the holiday file before you installed the updates, you may be automatically reverted to the new holiday file. In this situation, you will lose your custom changes. This issue occurs if the following conditions are true:

•	The old holiday file becomes corrupted.
•	You repair the Outlook 2003 installation.

•If you install the updates and then add holidays to your calendar, uninstalling the updates does not remove the entries in your calendar. Instead, the version of the Outlook.hol file on the computer is reverted to the version that you had before you installed the updates.• If the holiday file is already added to the Outlook calendar, and if you add the file one more time with the new outlook.hol file, duplicate holiday entries will be created. To avoid duplicate holiday entries in your Microsoft Outlook calendar, you must remove the existing holidays list from your Outlook calendar before you update your calendar with the new outlook.hol file. To remove existing holidays from your calendar, follow these steps:

1.	Open your calendar.
2.	On the View menu, point to Arrange By, click Current View, and then click Events.
3.	Click the Location column heading to sort the list of holidays by country.
4.	Click to select the first holiday that you want to delete.
5.	Hold down the SHIFT key, and then select the last holiday that you want to delete.
6.	Press DELETE to remove all the selected holidays from your calendar.

File formats of Office 2007

2008-06-01T23:03:00.000-07:00

Office Open XML

Microsoft Office uses a new file format, called Office Open XML, as the default file format. Word documents (without macro extensions) are now saved using a .docx extension rather than the traditional .doc extension. Word 2007 can also save documents in the old format which is compatible with previous versions of Word. In addition, Microsoft has made available a free add-on known as the "Microsoft Office Compatibility Pack" that lets Office 2000-2003 editions open, edit, and save documents created under the new 2007 format.

Office Open XML is based on XML and uses the ZIP file container. According to Microsoft, documents created in this format are up to 75% smaller than the same documents saved with previous Microsoft Office file formats, owing to data compression.[18] Microsoft Office Excel and Microsoft Office PowerPoint also use the new OOXML file formats. Word files containing macros are saved with the extension .docm.

PDF

Microsoft had initially announced that it will support exporting to Portable Document Format (PDF) in Office 2007. However, due to legal objections from Adobe Systems, Office 2007 does not have PDF support out of the box, but offers it rather as a separate free download

XPS

Office 2007 documents can also be exported as XPS documents; via another free plug-in that is also a separate download.

Open Document

Microsoft backs an open-source effort to support Open Document in Office 2007, as well as earlier versions (up to Office 2000), through a converter add-in for Word, Excel and PowerPoint, and also a command-line utility.[21] As of 2008, the project supports conversion between ODF and Office Open XML file formats for all three applications.

User assistance system

In Microsoft Office 2007, the Office Assistants have been completely removed because of the much-improved help system. One feature of the new help system is the extensive use of Super Tooltips which explains in about one paragraph what each function performs. Some of them also use diagrams or pictures. These appear and disappear like normal tooltips, and replace normal tooltips in many areas. The Help content also directly integrates searching and viewing Office Online articles.

What is Microsoft Outlook Connecter?

2008-05-28T23:31:00.000-07:00

The Outlook Connector enables two-way synchronization of e-mail messages, calendar items, contacts, tasks, and notes between Outlook and Windows Live Hotmail.

Note Calendar synchronization with Outlook is a paid, subscription-only feature. When you subscribe to Windows Live Hotmail, you get to synchronize notes and tasks as well as your calendar.

If you do not have a Windows Live Hotmail account, you can either sign up for a new account or update your existing MSN Hotmail account to be a Windows Live Hotmail account.

To update from MSN Hotmail to Windows Live Hotmail, click the Join Windows Live Hotmail link when you log on to your account. All of your messages, folders, and contacts will automatically appear in your new account. Your e-mail address will not change. I want to share my Experience with Microsoft Outlook Support and Computer help

How to Add holidays and events in Outlook

2008-05-25T23:39:00.000-07:00

1. On the Tools menu, click Options, and then click Calendar Options.

2. Under Calender click add Holiday

Select the check box next to each country/region whose holidays you want to add to your calendar, and then click OK.

Note Your own country/region is automatically selected.

If you already added a country's or region's holidays to your calendar, the check box for that country/region is selected in the Add Holidays to Calendar dialog box. If you try to add the same items again, you receive the following message:

Holidays for country/region are already installed. Do you want to install them again?

If you click Yes, the holidays and events are installed a second time, and you see duplicate holiday and event entries.

Note The holiday information that is provided with Outlook includes items during calendar years 2006 through 2012. If you are using a non-Gregorian calendar, items that occur during the same time period are included. I want to share my experience with Microsoft Outlook Support and Computer Help

How to Reduce Spam in Outlook

2008-05-20T00:05:00.000-07:00

There are some guidelines given below which is help to reduce Spam. These are following….

Take advantage of the Junk E-mail Filter in Microsoft Office Outlook 2007 Office Outlook 2007 helps to mitigate the problem of spam by providing the Junk E-mail Filter, which automatically evaluates incoming messages and sends those identified as spam to the Junk E-mail folder.
Block pictures in HTML messages that spammers use as Web beacons Office Outlook 2007 has an additional anti-spam feature. By default, this feature blocks automatic picture downloads and other external content in messages if the content is linked to a server. If you open a message that has external content when this feature is turned off, the external content downloads automatically, inadvertently verifying to the server that your e-mail address is a valid one. Your e-mail address can then be sold to a spammer. You can unblock external content for messages that come from sources that you trust. For details, see Block or unblock automatic picture downloads in e-mail messages.
Turn off read and delivery receipts and automatic processing of meeting requests Spammers sometimes resort to sending meeting requests and messages that include requests for read and delivery receipts. Responding to such meeting requests and read receipts might help spammers to verify your e-mail address. You can turn off this functionality. However, read and delivery receipts and automatic processing of meeting requests are useful features that you should not be afraid to use within a secure corporate network.

Note Delivery receipts can be turned off only by your e-mail server administrator.

Turn off read receipts

On the Tools menu, click Options.
Click E-mail Options.
Click Tracking Options.
Under Use this option to decide how to respond to requests for read receipts. Only applies to Internet Mail accounts, click Never send a response.

Turn off automatically acceptance of meeting requests

1. In Outlook, on the Tools menu, click Options, and then click Calendar Options.

2. Under Advanced options, click Resource Scheduling.

3. Clear the Automatically accept meeting requests and process cancellations check box.

4. Limit the places where you post your e-mail address Be cautious about posting your e-mail address on public Web sites, such as newsgroups, chat rooms, bulletin boards, and so forth. When visiting public sites, you might want to use an e-mail address that is different from your main e-mail address. Remove your e-mail address from your personal Web site. Whenever you list or link to your e-mail address, you increase your chances of being spammed.

5. Review the privacy policies of Web sites When you sign up for online banking, shopping, or newsletters, review the privacy policy of the site carefully before you reveal your e-mail address or other personal information. Look for a link or section (usually at the bottom of the Web site's home page) called "Privacy Statement," "Privacy Policy," "Terms and Conditions," or "Terms of Use." If the Web site does not explain how your personal information will be used, consider not using the services at that site.

6. Watch out for check boxes that are already selected When you shop online, companies sometimes add a check box that is already selected, which indicates that it is fine with you if the company sells or gives your e-mail address to other businesses (or "third parties"). Clear this check box so that your e-mail address is not shared.

7. Don't reply to spam Never reply to an e-mail message — not even to unsubscribe from a mailing list — unless you know and trust the sender, such as when the e-mail message comes from a service, an online store, or newsletter that you have signed up with. Answering spam just confirms to the spammer that your e-mail address is an active one.

8. If a company uses e-mail messages to ask for personal information, don't respond by sending a message Most legitimate companies will not ask for personal information to be sent in e-mail. Be suspicious if they do. Such a request could be a spoofed e-mail message disguised to look like a legitimate one. This tactic is known as phishing. If the possible spam appears to be sent by a company that you do business with — for example, your credit card company — then call the company to verify that they sent it, but don't use any phone number that is provided in the e-mail. Instead, use a number that you find by using other means, such as directory assistance, a statement, or a bill. If the request is a legitimate one, the company's customer service representative should be able to assist you. The Junk E-mail Filter also includes phishing protection to help identify and disable suspicious messages.

9. Don't contribute to a charity in response to a request sent in e-mail Unfortunately, some spammers prey on your goodwill. If you receive an e-mail appeal from a charity, treat it as spam. If the charity is one that you want to support, locate their telephone number or Web site to find out how you can make a contribution.

10. Don't forward chain e-mail messages Besides increasing overall e-mail volume, by forwarding a chain e-mail message you might be furthering a hoax — and meanwhile, you lose control over who sees your e-mail address.

I hope It is useful to Getting information about Spam and I want to share my experience with Microsoft Outlook Support and Computer Help.

Password protection of Microsoft Outlook

2008-05-14T22:09:00.000-07:00

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst). If you use an Internet e-mail account in Outlook, such as a POP3 or HTTP account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

On the Go menu, click Folder List.
Do one of the following:

If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.

On the General tab, click Advanced.
Click Change Password.
In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.

Note Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
Click OK three times.

When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Microsoft Outlook, you will be prompted for the password when you click the e-mail account folder.

Important The .pst password feature is not intended to provide security against hackers. It is just a way to prevent inadvertent intrusion by other people whom you trust and share your computer with, such as at home with your family. A more secure way of protecting your data on a computer that you share with other people is to create a password-protected Windows user account for each individual using the computer Help

Repairing an Offline Folder file (.ost)

2008-05-11T20:43:00.000-07:00

You may want to scan and repair your .ost if you:

Encounter a large numbers of conflict items.
Cannot open particular Outlook items when offline.
Receive unexpected synchronization error messages (as shown in the synchronization log in the Deleted Items folder).
Receive the message:

Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.ost. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

Note The file path specified in the message may vary depending upon the operating system you are using on your computer.

In addition, you might be able to open folders in the .ost but get synchronization error messages that do not go away. This happens when a single e-mail message is damaged and the synchronization process cannot correct it. You can use the OST Integrity Tool to fix damaged messages or to move them so you can synchronize successfully.

Important: You may need to run scanpst.exe (see the first procedure above) first if the OST Integrity Tool cannot open the .ost file. If you want to troubleshoot your computer you can get Computer Help

To scan and repair the .ost file

Close Outlook.
On the Start menu, click Run.
In the Open box, type

drive:\Program Files\Common Files\System\Mapi\LocaleID\scanost.exe

where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

Click OK.
Click either Scan all folders or Choose folder to scan. If you click Scan all folders, this may take several minutes.
Select the Repair errors check box.
Click Begin Scan.

Details of actions performed during the scan and repair are saved as a message in your Outlook Deleted Items folder with the subject "OST Integrity Check."

If the Offline Folder file cannot be repaired, you can disable it and create a new one.

To disable the .ost file and create a new one

On the Tools menu, click E-mail Accounts, click View or change existing e-mail accounts, and then click Next.
In the list, click Microsoft Exchange Server, and then click Change.
Click More Settings.
Click the Advanced tab, and then click Offline Folder File Settings.
Click Disable Offline Use.
In the File box, type the path to the file you want to use as the new .ost file. The default file name is outlook.ost. If this file name already exists, you are prompted for a new name.

Repairing a Personal Folders file (.pst)

2008-05-06T21:42:00.000-07:00

You may need to use the Inbox Repair Tool if you open your Outlook .pst file and receive this message:

Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

Note The path to the file specified in the message may vary depending upon the operating system you are using on your computer.

To repair the .pst file

On the Start menu, click Run.
In the Open box, type

drive:\Program Files\Common Files\System\Mapi\LocaleID\scanpst.exe

where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

Click OK.
In the Enter the name of the file you want to scan box, type the path and file name given in the error message above.

Note You may not be able to use the Browse button to locate this file because it is located in a hidden folder.

To change the options for logging errors during the scan, click Options. If you choose Replace log or Append to log, the log file is saved to the same directory as the .pst file.
Click Start.
When the file scan is completed, select the Make a backup of scanned file before repairing check box.
Click Repair.

If the file is successfully repaired, you will see a Repair complete message. If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.

To begin using your backup file as your new primary file

Start Outlook.
On the File menu, click Data File Management.
Select the .pst that is damaged, and then click Remove.
Click Add, select Personal Folders File (.pst), click OK, and then select the .pst file you want to use as the new primary file.
Click OK.

You should not rely solely on the Inbox Repair Tool for disaster recovery. A system of regular backups of your .pst file is an important part of preventing data loss. You can back up the file in several ways, including copying it to another location, backing up all of the files on your computer (help), or by using the Personal Folders Backup utility, available on the Microsoft Office Online site.

Troubleshoot opening files

2008-04-29T23:38:00.000-07:00

The file you are trying to open may be damaged. Your Microsoft Office program may let you try to recover the text from the damaged file, or if recovery doesn't work, you can delete the damaged file and open a backup copy.

If the Microsoft Office program you are using is not responding, recover the program.

On the Microsoft Windows Start menu, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Application Recovery.
In the Application list, click the program or document that is not responding.
Do one of the following:

To attempt to recover the files you were working on, click Recover Application or Restart Application.
If you just want to close the program, and lose recent changes to the files, click End Application.

The error that caused the problem can be reported to Microsoft for use in improving future versions of the program. Click Send Error Report or Don't Send.

Note If you are not connected to the internet you can click Send Error Report Later to be prompted to send the report the next time you connect.

Open the Office program.
Review the files listed in the Document Recovery task pane, and decide which to keep.

o If a file has [Recovered] in the title it is usually a file that contains more recent changes than a file with [Original] in the title.

If you want to view what repairs were made to a file, point to the file in the Document Recovery task pane, click the arrow next to the file's name, and then click Show Repairs.
If you want to review the versions that were recovered, open all of the versions and save the best one.

For each file you want to keep, point to the file in the Document Recovery task pane, click the arrow next to the file's name, and then do one of the following:

To work with the file, click Open.
To save the file, click Save As, and then enter a name for the file. By default, the file is saved in the same folder as the original file. If you use the same name as the original file, the original is overwritten. When you see a message asking whether you want to replace the existing file (with the changes you made up to the last time you saved the file), click Yes.

When you have opened or saved all of the files you want to keep, click Close in the Document Recovery task pane.

The file name may be too long

The file name or the path name may exceed 223 characters. Do one of the following:

· Shorten the file name.

· Move the file to another folder that is closer to the top of the folder hierarchy.

Try to open the file again.

The disk the file is on may be too full

Try moving files to another disk to make more space available.

The Open dialog box doesn't list the file I'm looking for.

Check the file type

Make sure you have the correct file type selected in the Files of type box.

Conduct a search

In the Open dialog box, click Tools, and then click Search. Select the options you want, and then click Search.

Check the network connection

If you're looking for a file on the network and the network drive doesn't appear in the Open dialog box under Look in, do the following:

1. Click Tools, and then click Map Network Drive.

2. In the Drive box, click the drive letter you want to use to connect to the network.

3. In the Folder box, enter the path where the file is located on the network— for example, type \\server\share.

You can also look for files on a network drive if your network supports the UNC. Just type the UNC path in the File name box in the Open dialog box— for example, type \\plans\documents.

Look in My Network Places

If you're looking for files on a Web server:

· In the Open dialog box, click My Network Places on the My Places bar to display folders on the Web server. Double-click the folders until you open the folder that contains the document you want.

You can also type the folder path in the File name box in the Open dialog box— for example, type http://myserver/public.

I can't open a password protected file.

Passwords are case-sensitive. Check to see whether the CAPS LOCK key is on, or retype the password to make sure that you didn't mistype it.

My file opened in a separate window.

When you create or open a file in a Microsoft Office program, the file opens in a separate window. You can quickly switch from one file to another by clicking the file's button on the taskbar or by pressing ALT+TAB.

The shortcut to my file doesn't work anymore.

The file may have been renamed or deleted

The shortcut will not work if there has been any change to the target file's name or extension. Use the Microsoft Office Search feature to look for files that have similar names or that were created or modified on the same date as the file you are trying to open.

Conduct a search

In the Open dialog box, click Tools, and then click Search. Select the options you want, and then click Search.

The file may be temporarily unavailable

If the file is located on a network server, consult your network administrator to find out if the server drive is unavailable.
If the file is located on removable media such as a floppy disk, make sure the media with the target file is properly inserted in the drive or device.

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How to Add Gmail Account with Outlook

2008-04-24T23:05:00.000-07:00

To use your Gmail e-mail account in Microsoft Outlook, you must first make sure POP3 support is enabled in Gmail, and then you can add it to Outlook.

Steps Follow

Log in to your Gmail account.
At the top of any Gmail page, click Settings.
In the Mail Settings window, click Forwarding and POP.

Gmail is turning on POP3 support for users in phases. If Forwarding and POP does not appear, your Gmail account cannot be configured for POP3 support.

In the POP Download section, select Enable POP or all mail or Enable POP only for mail that arrives from now on.
Click Save Settings.
In Outlook, on the Tools menu, click E-mail Accounts.
Click Add a new e-mail account, and then click Next.
Click POP3, and then click Next.
Under User Information, do the following:

In the Your Name box, type your full name the way you want it to appear to other people.
In the E-mail Address box, type your e-mail user name followed by @gmail.com.

Under Server Information, do the following:

In the Incoming mail server (POP3) box, type pop.gmail.com.
In the Outgoing mail server (SMTP) box, type smtp.Gmail.com.

Under Logon Information, do the following:

In the User Name box, type your full e-mail address, including @gmail.com.
In the Password box, type your password.
Select the Remember password check box.

Note You have the option to have Outlook remember your password by typing it in the Password box and selecting the Remember password check box. Having Outlook remember your password means that you won't have to type your password each time you access the account; however, it also means that the account is vulnerable to anyone who has access to your computer. Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

Click More Settings.
On the General tab, under Mail Account, type Gmail.
Click the Outgoing Server tab, and then select the My outgoing server (SMTP) requires authentication check box.
Select Use same settings as my incoming mail server.
Click the Advanced tab, and then under Server Port Numbers for both Incoming server (POP3) and Outgoing server (SMTP), select the This server requires an encrypted connection (SSL) check boxes.
Change the Outgoing server (SMTP) port number to 465.

The Incoming server (POP3) port number should change automatically to 995 when you select the this server requires an encrypted connection (SSL) check box.

Click OK.
To verify that your account is working, click Test Account Settings. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Make sure your computer is connected to the Internet.
Click Next, and then click Finish.

Notes

Do not select the Log on using Secure Password Authentication (SPA) check box.
Unless specified by Gmail, all server and address entries are typed in lowercase letters.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing a computer support assistance.

Automatically reply to messages

2008-04-22T01:20:00.000-07:00

You can set up Microsoft Office Outlook 2007 to send an automatic response to some or all of the people who send you e-mail messages.

If you use a Microsoft Exchange Server 2007 account, you should use the Out of Office Assistant. See automatically reply to messages with the Out of Office Assistant.

Without an Exchange Server account, you can combine an Outlook e-mail template with Outlook rules to reproduce the functionality of the Out of Office Assistant available only to Exchange Server account users. By using this combination, you can use your e-mail account to send automated replies to incoming messages.

Important You must leave your computer turned on and Outlook running for the automated replies to be sent.

Create a message template

Do the following:

On the File menu, point to New, and then click Mail Message.
On the Options tab, in the Format group, click Plain Text.
In the message body, type the message that you want to send as your automated reply.
In the message window, click the Microsoft Office Button and then click save as.
In the Save As dialog box, in the Save as type list, click Outlook Template (*.oft).
In the File name box, type a name for your message template, and then click Save.

Create a rule to automatically reply to new e-mail messages

Do one of the following:

On the Tools menu, click Rules and Alerts.
In the Rules and Alerts dialog box, click New Rule.
Under Start from a blank rule, click Check messages when they arrive, and then click Next.
Under Which condition(s) do you want to check?, select the sent only to me check box and any other criteria that you want, and then click Next.
When you see a dialog box informing you that this rule will be applied to every message that you receive, click Yes.
Under What do you want to do with the message?, select the reply using a specific template check box.
Under Step 2: Edit the rule description (click an underlined value), click a specific template.
In the Select a Reply Template dialog box, in the Look In box, click User Templates in File System.
Select the template that you created in the previous section, and then click Open.
Click Next.
Optionally, select the check boxes for any exceptions to the auto-reply rule.
Click Next.
Under Step 1: Specify a name for this rule, type a name for the auto-reply rule, and then click Finish.

Tip Consider creating an Outlook task or to-do reminder to help you remember to turn off this rule when you want to stop sending automatic replies.

The reply using a specific template rule in the Rules Wizard sends your automated reply only once to each sender during a single session. This rule prevents Outlook from sending repetitive replies to a single sender from whom you receive multiple messages. During a session, Outlook keeps track of the list of users to whom it has responded. If you exit Outlook and then restart it, however, the list of the senders who have received automated replies is reset.

Important For the Rules Wizard to send a reply automatically, Outlook must be running and configured to check periodically for new messages.

Turn off automatic replies

To turn off the rule you created in step 2 above, do the following:

On the Tools menu, click Rules and Alerts.
On the E-mail Rules tab, under Name, clear the check box for the rule you want to turn off.

And some how i have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing computer support assistance.

How to Copy Outlook calendar

2008-04-16T22:37:00.000-07:00

Making additional calendars in Microsoft Outlook is useful for keeping business and personal schedules separate. In Microsoft Outlook 2002 you can copy your calendar by placing it in a sub folder under Calendar in the Folder List. Once you do this, it's easy to publish your business calendar as a Web page and print your personal calendar for home use. Note that you can copy your Outlook calendar with or without existing scheduling information, such as holidays or appointments. This is very tough to get this kind of calender from anywhere, if u ask for ths calender from any Microsoft computer support technicians then you have to pay for this. So its good to gain knowledge from any technical blogs. Below are the some steps to copy outlook calender:

Step to Copy Outlook Calendar

To show the Folder List, on the View menu, click Folder List.
Click Calendar.
On the File menu, click New, and then click Folder.
In the Name box, type the name of your new folder, and then click OK.

Your additional copy is now available in a sub folder under Calendar in the Folder List.

Copy Outlook Calendar with scheduling information

To show the Folder List, on the View menu, click Folder List.
Right-click Calendar, and click Copy "Calendar".
In the Copy Folder dialog box, select a folder to copy your calendar to, such as Drafts, and then click OK.
This copy of your calendar now contains all your scheduling information, in addition to your calendar formatting.
Rename your copy, and then drag it to Calendar.

Notes

You cannot make a copy of your calendar and attach it to send in e-mail. You can attach individual items contained in your calendar, but not the calendar as a whole.
You cannot copy your calendar as it appears in Outlook directly into another Microsoft Office program, such as Microsoft Word. If you want to work with a calendar in Word, see the 2001 Calendar, which you can download from Templates on Microsoft Office Online.

source office.microsoft.com

Create additional calendars

2008-04-13T21:03:00.000-07:00

In addition to the default Microsoft Office Outlook Calendar, you can create other Outlook calendars. For example, you can create a calendar for your personal appointments.

In Calendar, on the File menu, point to New, and then click Calendar.

Note If you are in Mail, Contacts, Tasks, Journal, or Notes, on the File menu, point to New, and then click Folder. In the Folder contains list, click Calendar Items.

Type the calendar name as you want it to appear in the Navigation Pane.

Make sure Calendar Items is selected under Folder contains.

In the Create New Folder dialog box, in the Name text box, type a name for the folder.
In the Select where to place the folder list, click Calendar, and then click OK.

The new calendar appears in the Calendar Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.).

To view a calendar, select the check box for the calendar name. When multiple check boxes are selected, the calendars appear in side-by-side view.

Tip To delete a calendar, right-click the calendar name in the Navigation Pane, and then click Delete calendar name.

Computer Support, Computer Repair, Technical Support

Source office.microsoft.com

Change the Outlook screen resolution

2008-04-08T23:30:00.001-07:00

Steps Follows in Windows Vista

Click the Start button, and then click Control Panel.
Under Appearance and Personalization, click Adjust screen resolution.
Under Resolution, drag the slider to change the screen resolution.

Steps Follows in Microsoft Windows XP

In Control Panel, click Appearance and Themes, and then click Change the screen resolution.
Under Screen resolution, drag the slider to change the screen resolution.

Note Your monitor and video adapter determine your screen resolution options

How to Create Zip a file

2008-04-03T21:21:00.000-07:00

To create a .zip file, right-click a file, such as Government Proposal.doc, and then click a command on the shortcut menu, such as Add to Zip file or Add to Archive, to create Government Proposal.zip. Often the zip utility shortcut menu also includes a command such as Configure or Options to access the zip utility's option settings.

Why use the Zip file

Zipping a file creates a compressed version of the file that is considerably smaller than the original file. The zipped version of the file has a .zip file extension. For example, if you zip a Microsoft Office Word document called Government Proposal.doc that is 6.5 megabytes (MB) in size, the file created, Government Proposal.zip, is reduced to 2.5 MB. File types that are reduced the most as a result of zipping are text-oriented file types, such as .txt, .doc, .xls, and graphics files that use non-compressed file types such as .bmp. Some graphic files, such as .jpg and .gif files, already use compression; therefore, the file size is reduced very little by zipping. Also, a Word document that is full of graphics files does not get reduced as much as a document that is mostly text.

Note Creating a .zip file is also known as "archiving" but has nothing to do with archiving in Microsoft Office Outlook.

Some advantages of zipping a file are:

You save storage space. Zipping large files can save up to 80 percent or more in hard disk space.
Smaller file size drastically reduces e-mail transmission time.
The smaller file size of e-mail messages that you want to keep is useful when your mailbox has a space limit.
Many zip utilities allow you to encrypt files and protect sensitive data, especially when you send it in e-mail.
You can send and receive e-mail attachments, such as .exe files, that would otherwise be blocked by Outlook for security reasons.
Many zip utilities support disk spanning, which means when you create a .zip file on a removable disk and run out of disk space, the utility prompts you to insert additional disks as needed and then continues the process.

Many zip utilities allow you to create a self-extracting archive. These are archives that compress and package the files that you specify as an executable (.exe) file. When you click the executable file to open it, the .exe has the ability to extract the files from within itself and produce the original files.

Note By default, .exe attachments are blocked by Outlook.

What is handwriting recognition?

2008-03-31T21:11:00.000-07:00

This feature is available in the Simplified Chinese, Traditional Chinese, English, Japanese, and Korean language versions of Microsoft Office. Because handwriting recognition is not installed by default in all of these languages, you may need to install it separately.

Use handwriting recognition to enter text into any Microsoft Office program by writing instead of typing.

You can write by using a handwriting input device— such as a graphics tablet used with 3-D drawing programs or Computer Aided Drafting (CAD) software, or a pen tablet device— or you can write using your mouse.

Your natural handwriting is converted to typed characters and inserted inline with any existing text, at the same size as the existing text. In Microsoft Word and Microsoft Outlook, you can also choose the option to leave text in handwritten form.

You can convert handwritten notes taken in a Handheld PC or Pocket PC into Microsoft Word by following the instructions that come with your handheld device.

Working with handwriting recognition

To use handwriting recognition for the first time, install it by doing a custom installation, and then use the feature by clicking buttons on the Language bar that appears in the upper-right corner of the screen in any Office program.

Language bar

Start by selecting a writing area, a writing pad on the screen similar to lined notebook paper, or you can write anywhere on the screen. You can write by using a handwriting input device or by moving your mouse on your mouse pad to form words. Your handwriting is automatically recognized and entered at the insertion point in the program.

Write as you naturally do on a paper surface, using cursive style, printing, or a combination of both. As you write, enter entire words without pausing after each letter, and leave space between words.

Automatically repair Outlook programs

2008-03-25T20:58:00.000-07:00

Caution Choosing the Discard my customized settings and restore default settings option will set the following back to the state they appeared in when you first installed Outlook:

The Assistant character selection
Most-recently-used entries on the File menu will be removed
The size of the application window for all applications
Menu and toolbar position and any customizations
The security level for each application
View settings within the application, such as the Calendar view in Outlook

Your User Name and Initials will also need to be re-entered when you restart your Outlook applications.

On the Help menu, click Detect and Repair.

To restore the program shortcuts to the Windows Start menu, make sure the Restore my shortcuts while repairing check box is selected.

Click Start.

Notes

This procedure detects and repairs problems such as missing files and registry settings associated with all installed Microsoft Outlook programs. It will not repair personal files, such as spreadsheets or documents.
If the Detect and Repair command does not fix the problem, you might need to reinstall Microsoft Outlook.

Word Help from Outlook

2008-03-19T23:04:00.000-07:00

Get Word Help from Outlook

With Microsoft Word set as your e-mail editor, create or open a message.

You are now using Word from within Microsoft Outlook.

Type your question in the Ask a Question box, or on the Help menu, click Microsoft Word Help.

To return to Outlook Help, click Mail in the Navigation Pane to switch back to Outlook, and then type a question in the Ask a Question box.

If you don't currently have Word set as your e-mail editor, you can do so now.

Turn Word on or off as your default e-mail editor for all new messages

From the main Outlook window, click the Tools menu, click Options, and then click the Mail Format tab.
Select or clear the Use Microsoft Word to edit e-mail messages check box.

Turn Word on as your e-mail editor for one new message

· From the main Outlook window, on the Actions menu, point to New Mail Message Using, and then click Microsoft Word (message format).

Turn Word on for viewing all Outlook Rich Text formatted messages

You may want to set this option if you often receive the message "This message contains formatting that is best viewed with Microsoft Word. Click here to display in Word."

1. From the main Outlook window, click the Tools menu, click Options, and then click the Mail Format tab.

2. Select the Use Microsoft Word to read Outlook Rich Text e-mail messages box.

For More Click-> Outlook Help, Outlook Support

Source microsoft.office.com

Automatically reply to messages

2008-03-18T04:03:00.000-07:00

You can set up Microsoft Office Outlook 2007 to send an automatic response to some or all of the people who send you e-mail messages.

If you use a Microsoft Exchange Server 2007 account, you should use the Out of Office Assistant. See automatically reply to messages with the Out of Office Assistant.

The easiest way to see whether you are using an Exchange Server account is to open your Inbox folder, and then check whether there is an Out of Office Assistant command on the Tools menu. If shown, click the expand button at the bottom of the menu so that all of the commands on the Tools menu are displayed.

If the Out of Office Assistant command is missing, you most likely are not using an Exchange Server account and the Out of Office Assistant is not available. This article provides an alternative method to automatically reply to messages for all e-mail accounts. Go to Step 1: Create a message template.

Important You must leave your computer turned on and Outlook running for the automated replies to be sent.

Step 1: Create a message template

On the File menu, point to New, and then click Mail Message.
On the Options tab, in the Format group, click Plain Text.
In the message body, type the message that you want to send as your automated reply.
In the message window, click the Microsoft Office Button and then click Save As.
In the Save As dialog box, in the Save as type list, click Outlook Template (*.oft).
In the File name box, type a name for your message template, and then click Save.

Step 2: Create a rule to automatically reply to new e-mail messages

Do one of the following:

On the Tools menu, click Rules and Alerts.
In the Rules and Alerts dialog box, click New Rule.
Under Start from a blank rule, click Check messages when they arrive, and then click Next.
Under Which condition(s) do you want to check?, select the sent only to me check box and any other criteria that you want, and then click Next.
When you see a dialog box informing you that this rule will be applied to every message that you receive, click Yes.
Under What do you want to do with the message?, select the reply using a specific template check box.
Under Step 2: Edit the rule description (click an underlined value), click a specific template.
In the Select a Reply Template dialog box, in the Look In box, click User Templates in File System.
Select the template that you created in the previous section, and then click Open.
Click Next.
Optionally, select the check boxes for any exceptions to the auto-reply rule.
Click Next.
Under Step 1: Specify a name for this rule, type a name for the auto-reply rule, and then click Finish.

Tip Consider creating an Outlook task or to-do reminder to help you remember to turn off this rule when you want to stop sending automatic replies.

The reply using a specific template rule in the Rules Wizard sends your automated reply only once to each sender during a single session. This rule prevents Outlook from sending repetitive replies to a single sender from whom you receive multiple messages. During a session, Outlook keeps track of the list of users to whom it has responded. If you exit Outlook and then restart it, however, the list of the senders who have received automated replies is reset.

Important For the Rules Wizard to send a reply automatically, Outlook must be running and configured to check periodically for new messages.

Turn off automatic replies

To turn off the rule you created in step 2 above, do the following:

On the Tools menu, click Rules and Alerts.
On the E-mail Rules tab, under Name, clear the check box for the rule you want to turn off.

Source Microsoft.office.com

Outlook security features

2008-03-07T04:01:00.001-08:00

Macro security

Outlook itself cannot detect whether a virus is present. Macro viruses are spread through attachments, not the e-mail message itself. Microsoft Office achieves macro virus protection by using the High macro security setting as the default. With the High setting, you can run only digitally signed macros from trusted sources or macros that you created yourself, as long as the installed add-ins and templates are trusted. Unsigned macros are automatically disabled.

Note Signing a macro is similar to getting a legal document notarized by a legal authority or getting your passport stamped by a government official. Electronic certificates are used to sign the macro code. Certificates are issued by a certificate authority, such as a bank, government, or software company, which should be trusted sources. For example, all macros that are pre-installed with Office are signed by the developers who created them using certificates issued by Microsoft that vouch for their authenticity.

If you change the macro security level to the less secure Medium setting, you automatically receive a warning each time you open a document that contains a macro. You can select an option in the Security Warning dialog box about whether to run the macro. Disable Macros is the default button.

Note If the security setting is set to Low, Outlook will not warn you before running a macro. Therefore, all macros are run automatically without your intervention. Because of the potential security risk, Microsoft does not recommend that you use the Low setting.

What is a virus

2008-03-07T03:58:00.000-08:00

Computer viruses attack the software of a computer, not the hardware. The basic definition of a virus is a program that copies itself. Most common viruses are small programs that need to use a legitimate program or file in order to run. Most viruses today are written with malicious intent; as a result, they can cause damage to programs or data. Because the virus code must be run to have any effect, the files that the computer treats as pure data, such as .txt files, are safe. For example, reading a plain-text e-mail message won't infect your computer with a virus.

In order to run, the virus code has to be written in an executable form, such as an .exe program file. HTML-format and RTF-format e-mail messages or Web pages that contain Microsoft ActiveX® controls or scripts, such as Microsoft Visual Basic® Scripting Edition (VBScript), Microsoft JScript®, or other types of embedded program code, can harbor virus programs that run when you open a message or view a Web page. Opening e-mail attachments can also infect your computer with viruses. Some malicious files can be constructed to take advantage of known vulnerabilities in the software in order to run destructive code. Microsoft recommends that you protect your computer by applying all updates and patches for the software on your computer.

Macro viruses

A macro is a series of commands and instructions that are grouped together as a single command to accomplish a task automatically. If you perform a task repeatedly in an application, you can automate the task by using a macro. You can store macros in documents, worksheets, or templates, which makes them available whenever a new file based on that template is created. For example, Microsoft Word stores user-recorded macros in the Normal template (Normal.dot) by default, so that they are available for use with every Word document. When you open the Word document, the macro runs. A macro virus is a virus program written in Microsoft Visual Basic® for Applications, the same macro language used in legitimate macros. A macro virus can also run automatically when you open a document unless there are safeguards in place. Most Microsoft Office programs display a confirmation dialog box when you choose to open a document that contains macros.

How do viruses spread?

The Melissa virus in March 1999 spread in the form of an e-mail message with an attached Word document that contained a macro virus. Anyone who opened the attachment triggered the virus. The virus would then send the document (and therefore itself) in an e-mail message to the first 50 people in the person's address book. The e-mail message contained a friendly note that included the person's name, so the recipient would open the document, thinking it was harmless. The virus would then create 50 new messages from the recipient's address book. As a result, the Melissa virus was the fastest-spreading virus ever seen and forced a number of large companies to shut down their e-mail systems.

The important thing to remember is that just because an e-mail message appears to come from someone you trust, this does not mean the file is safe or that the sender had anything to do with it. Also, keep in mind that when you share files with another user, the attached macro or script is included with the file. Therefore, be careful when you share files, and scan the files with an antivirus program before you open them. You can choose from many antivirus application vendors.

Important Before you scan Outlook e-mail messages, check with the antivirus program vendor to make sure it is compatible with Outlook. Some antivirus programs can cause problems with Outlook.

source microsoft.office.com

Computer Support Online Computer Support, Computer Help, Technical Support, Computer repair

Changing Outlook Assistant Options

2008-02-22T14:12:00.000-08:00

You can use the options available on the Options page in the Outlook Assistant dialog box to make the Outlook Assistant work best for you. Some of these options are activated by default.

The Outlook Assistant can be permanently disabled or enabled using the Use the Outlook Assistant option on the Options page in the Outlook Assistant dialog box. Under this heading, other options that can be selected include: Respond to F1 key, which opens the Outlook Assistant whenever you press the [F1] key; Move when in the way, which moves the Outlook Assistant as needed when screen elements (such as a dialog box) are open; and Guess help topics, in which the Outlook Assistant automatically displays help on the current task.

Under Show tips about, you can choose exactly which type of tip you want to display or hide, depending upon your individual needs. You can choose to show or hide tips about Using features more effectively, Using the mouse more effectively, and Keyboard shortcuts.

In addition, you can select the following options: Only show high priority tips, which shows only important tips (such as time-saving tips); and Show the Tip of the Day at startup, which opens an Outlook Assistant tip each time Outlook starts.

You can also reset your tips. This option allows you to review previous tips in the current Outlook session. This option does not affect other Outlook programs.

Other Outlook programs such as PowerPoint and Word, share the Outlook Assistant. Therefore, changes you make to the Outlook Assistant in Outlook affect all other Outlook programs.

The Gallery page in the Outlook Assistant dialog box allows you to preview and select other Outlook Assistants. Additional Outlook Assistants can be downloaded from Microsoft’s Web page on the World Wide Web.

Procedures

1. Open the Outlook Assistant.
2. Click the Outlook Assistant
3. Select Options
4. Select the Options tab.
5. Select or deselect the desired options.
6. Select OK.

Finding an Answer

2008-02-22T14:00:00.000-08:00

You can query the Outlook directly with any questions you may have regarding Outlook. When you query the Outlook Assistant, help topics related to your question appear. You can select any available help topic to view additional information. If there are more topics than can be displayed at one time, you can use the See more and the See previous commands to scroll through the available topics.

The Outlook Assistant provides the best answers when you enter a complete sentence or question in a query, rather than just a word or phrase. For example, it is better to enter How do I send a message? rather than just sending. The last query remains in the Office Assistant until you create a new query or exit Outlook.

STEPS

1. Open the Outlook Assistant.

2. Click the Outlook Assistant

3. Type the desired question or sentence.

4. Select Search.

5. Select the desired help topic

Hiding/Displaying the Outlook Assistant

You can display or hide the Outlook Assistant as desired. Hiding the Office Assistant removes it from view, but does not disable it. The Outlook Assistant continues to monitor your activities and, if it detects that you are using procedures that can be performed more efficiently, the Outlook Assistant button on the toolbar displays a light bulb, or it may appear automatically to offer assistance.

You may want to hide the Outlook Assistant if you are not using it, find it distracting, or require a larger working area.

STEPS
1. Select the Help menu.
2. Select the Hide the Outlook Assistant or Show the Outlook Assistant command.

Outlook Assistant

2008-02-22T13:58:00.000-08:00

Discussion

To assist you in quickly and efficiently getting comprehensive help on any Outlook feature, you can use the Outlook Assistant. The Outlook Assistant appears in the application window as an animated graphic with a balloon attached. The balloon contains shortcuts for accessing additional topics and tips. When you select the Outlook Assistant, the balloon automatically appears. In addition, the Assistant automatically provides tips and help on tasks as you work. By default, the Outlook Assistant moves when it is in the way.

The Outlook Assistant provides helpful hints called tips to help you get the most from Outlook. A typical tip might provide a keyboard combination that quickly displays a particular dialog box or a more efficient way to accomplish a task. When the Outlook Assistant has a tip for the current activity, a light bulb appears next to the Outlook Assistant. If the Outlook Assistant is not displayed when a tip is available, a light bulb appears on the Microsoft Outlook Help button on the Standard toolbar. You can click the Microsoft Outlook Help button to open the Office Assistant and view the tip.

After you have read the tip, you can close it; however, tips are not available for all Outlook functions. In addition, if the topic you are looking for does not appear, you can ask for more help from the Web.

1. Click the light bulb that appears next to the Outlook Assistant.
2. When you have finished viewing the tip, select OK