Outlook Assistance

If you want to use Outlook 2007 to connect to your MSN Web-based account, use "Configure Microsoft Office Outlook 2007."


How to Configure Microsoft Office Outlook 2007

Follow these steps to configure Outlook 2007 to connect to your MSN Web-based e-mail account:
1. In Windows XP, click Start, and then click Run. Copy and paste (or type) the following command in the Open box, and then press ENTER:
control panel
Control Panel appears.

In Windows Vista, click Start button, and then copy and paste (or type) the following command in the Search box:
control panel
Control Panel appears.
2. If you see the Pick a category view, click User Accounts.

If you do not see the Pick a category view, go to step 3.
3. Double-click Mail.
4. Click E-mail Accounts. The Account Settings window appears.
5. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
6. Select the Manually configure server settings or additional server types check box, and then click Next.
7. Click Internet E-mail, and then click Next.
8. On the Add New E-mail Account screen, type the following setting information:
a. In the Your Name box, type your name as you want it to appear to recipients.
b. In the E-mail Address box, type your e-mail address. For example, type yourusername@msn.com.
c. In Account Type, select HTTP.
d. In the Password box, type your MSN password.
e. Select the Remember Password check box, if you want to save your password.
f. If the Require logon using Secure Password Authentication (SPA) check box is selected, click to clear it. If the Require logon using Secure Password Authentication (SPA) check box is not selected, leave it clear.
9. Click Next, and then click Finish.
When you have completed these steps, try to send yourself an e-mail message to make sure that Outlook is set up correctly. When the e-mail arrives, try to reply to it.

If the e-mail is sent correctly and you receive the reply correctly, Outlook is configured correctly.

This behavior can occur because Outlook cannot resolve the Simple Mail Transport Protocol (SMTP) and Post Office Protocol version 3 (POP3) names of "mail" from the ICS client if you use a Microsoft Windows-based computer that is configured as an ICS client in a small network and if the ICS host computer is connected to an Internet service provider (ISP) through a cable modem.

To resolve this problems following methods you can use....

Method 1: Microsoft Office Outlook 2007

1. On the Tools menu, click Account Settings.
2. Click your Internet e-mail account, and then click Change.
3. Type the fully qualified domain names (FQDN) of the POP3 and SMTP servers under Server Information of the Internet e-mail service of each ICS client. For example, type lh1.rdc2.on.wave.home.com instead of mail for the POP3 entry on the Servers tab of the Internet e-mail service.

NOTE If you do not know the FQDN of the POP3 and SMTP servers, contact your ISP to obtain this information.
4. Click Next, click Finish, and then click Close.


Method 2: Microsoft Office Outlook 2003 and Microsoft Outlook 2002

1. On the Tools menu, click E-mail Accounts.
2. Click View or change existing e-mail accounts, and then click Next.
3. Click your Internet e-mail account, and then click Change.
4. Type the FQDN of the POP3 and SMTP servers under Server Information of the Internet e-mail service of each ICS client. For example, type lh1.rdc2.on.wave.home.com instead of mail for the POP3 entry on the Servers tab of the Internet e-mail service.

NOTE: If you do not know the FQDN of the POP3 and SMTP servers, contact your ISP to obtain this information.

5. Click Next, and then click Finish.

To determine the correct name of the e-mail server, have an e-mail sent from the host and verify the header information for the server name in the Received or Message-ID sections.