Outlook Assistance

SYMPTOMS:- After you install Microsoft Office XP or Publisher 2002, your computer's hard disk may run continuously.

CAUSE :- This behavior may be caused by the Indexing Service. To see whether fast searching is installed on the computer, follow these steps.

1. Start an Office XP program or Publisher 2002.

2. On the File menu, click Search.

* If Fast searching is not installed appears under Other Search Options in the Basic Search task pane, the support for fast searching is not yet installed.

To install fast searching, click Install.

RESOLUTION :-
Turn off the Indexing Service
To turn off the Indexing Service, follow these steps:

1. Start an Office XP program or Publisher 2002.
2. On the File menu, click Search.
3. Under Other Search Options, under Fast searching is enabled, click Search options.

NOTE: If Fast searching is enabled does not appear, fast searching is not installed.

* To turn off the Indexing Service and leave the catalog files intact, click No, do not enable Indexing Service, and then click OK.

NOTE: In Windows 2000, Delete appears on the Action menu. Select the catalog and then click Delete.



Uninstall the "Support for Fast Searching" Feature
In addition to disabling the indexing service, you can uninstall the fast searching support for Office. Unless you have a custom need for Office fast searching, you can continue using built-in searching, and you can uninstall the "support for fast searching" feature from all Office XP products that are installed.

1. Quit all Office programs.
2. Click Start, point to Settings, and then click Control Panel.
3. In Control Panel, double-click the Add/Remove Programs icon.
4. On the Install/Uninstall tab, click to select Microsoft Office XP product, where Office XP product is the name of the specific Office product being used. If you are using a standalone version of one of the Office programs, click to select the appropriate product in the list. Click Add/Remove.
5. In the Maintenance Mode Options dialog box, select Add or Remove Features, and then click Next.

This displays the Choose installation options for all Office applications and tools dialog box.
6. Click the plus sign (+) next to the Office Tools, click the icon next to Support for fast searching, and then select the Not Available installation state from the shortcut menu that appears.
7. After you change the installation state for Support for fast searching, click Update.
8.Repeat steps 2 through 7 for all other Office XP products installed.

When you upgrade a computer running Windows XP to Windows Vista, Windows automatically imports any messages and contacts you have in Outlook Express to Windows Mail. (Outlook Express has been replaced in Windows Vista by Windows Mail.)
If you are not upgrading but want to transfer your Outlook Express messages to a computer running Windows Vista, then you need to transfer the messages manually or use Windows Easy Transfer.

If you are just transferring Outlook Express messages (and not all your other files and settings) from a computer running Windows XP, you may find it easier to use the manual method described here.

On the computer running Windows XP, do the following:

1.The folder that contains the Outlook Express messages is marked as a hidden folder in Windows. To view this hidden folder, click Start, and then click Control Panel. Click Appearance and Themes, and then click Folder Options. Click the View tab, and under Hidden files and folders, click Show hidden files and folders.
2.Locate the folder named Outlook Express. In Windows XP, this folder is located here by default: C:\Documents and Settings\your user name\Local Settings\Application Data\Identities\{your Windows user identity number}\Microsoft\Outlook Express.
3.Copy the Outlook Express folder and all its contents to the Documents folder on the computer running Windows Vista. (You can store this copy of the Outlook Express folder in a location other than the Documents folder, as long as you remember where to find it.) For information about how to copy a folder, see Copy files to another computer.

On the computer running Windows Vista, do the following:

1.Open Windows Mail by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Mail.
2.Click the File menu, point to Import, and then click Messages.
3.Click Microsoft Outlook Express 6, and then click Next.
4.Make sure Import mail from an OE6 store directory is selected, and then click OK.
5.Click Browse, find the Outlook Express folder you copied to this computer, and then click the folder once to select it. (Do not open the folder when you select it.)
6.Click Select Folder, and then click Next.
7.Click All folders to import all the folders, or click Selected folders and select which message folders you want to import, and then click Next.
8.Click Finish.

Technology - Microsoft has made available Tuesday evening SP2 of Office 2007. Improvements to the program's most anticipated, native support for PDF, ODF, XPS and increased speed of execution for Outlook.

The release of Service Pack 2 of Office 2007 does not cause as much excitement as the Release Candidate of Windows 7, it does not mean least important. Microsoft is working on for over a year and has made significant fixes to security on the one hand, but for performance and compatibility.

First improvement in long, native support of the open source OpenDocument format in Excel Format (. Ods), PowerPoint (. ODP) and Word (. Odt). In the same spirit, the PDF and XPS are also borne of origin. The inclusion of plug-ins. A turning point for Microsoft is to open direct competitors, such as Acrobat and OpenOffice.org.

Outlook has also benefited from a series of improvements. According to Microsoft, SP2 would provide 26% extra speed at the start and closure and for common tasks.

Available by download or via Windows Update soon, SP2 weighs 304 MB

It's amazing how often a seemingly innocent action by the user and an update for a program can affect negatively another. Cumulative Security Update for Internet Explorer, released in mid-May. After installing that update, Outlook 2003 responds very slowly when typing HTML messages.

The problem in this case is two-fold. First, users either added a large number of sites to IE's restricted zone or installed a "security" application that added them. The cumulative security update then changed the way the Internet Explorer 7 rendering engine interacts with the Restricted Sites zone and this change causes Outlook to pause after each keystroke while the IE7 rendering engine checked the sites in the zone.
The user has several options to fix this issue:
1.Remove the security update.
2.Switch to plain text formatted messages. Using RTF message format will fix the problem but should only be used when all of your recipients use Outlook.
3.Remove all of the unnecessary sites from the Restricted zone.
4.Use Word as the email editor.
Of these options, removing the security update should be the last resort. Editing out the chaff in the Restricted zone would be my first choice since too many users load it with sites they are unlikely to ever come across and which may no longer be "live". I'm a big fan of short blocked or restricted lists and long safe lists, so I would tighten the Internet zone and use the Trusted zone for the sites I visited often.

The advantages of using short restricted lists and longer safe lists is that too often the restricted address is only in use for a limited time before the webhost shuts it down. In the case of email addresses, so many spammers fake the sending address or only use them once. In either case, the software reads the list as needed, which slows down the response for the very few times it hits a valid entry. Safe lists, while long, are still much shorter than blocking every untrusted address in existence.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net