Troubleshoot opening files

The file you are trying to open may be damaged. Your Microsoft Office program may let you try to recover the text from the damaged file, or if recovery doesn't work, you can delete the damaged file and open a backup copy.

  1. If the Microsoft Office program you are using is not responding, recover the program.
    1. On the Microsoft Windows Start menu, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Application Recovery.
    2. In the Application list, click the program or document that is not responding.
    3. Do one of the following:
      • To attempt to recover the files you were working on, click Recover Application or Restart Application.
      • If you just want to close the program, and lose recent changes to the files, click End Application.
    4. The error that caused the problem can be reported to Microsoft for use in improving future versions of the program. Click Send Error Report or Don't Send.

Note If you are not connected to the internet you can click Send Error Report Later to be prompted to send the report the next time you connect.

  1. Open the Office program.
  2. Review the files listed in the Document Recovery task pane (task pane: A window within an Office application that provides commonly used commands. Its location and small size allow you to use these commands while still working on your files.), and decide which to keep.

o If a file has [Recovered] in the title it is usually a file that contains more recent changes than a file with [Original] in the title.

    • If you want to view what repairs were made to a file, point to the file in the Document Recovery task pane, click the arrow next to the file's name, and then click Show Repairs.
    • If you want to review the versions that were recovered, open all of the versions and save the best one.
  1. For each file you want to keep, point to the file in the Document Recovery task pane, click the arrow next to the file's name, and then do one of the following:
    • To work with the file, click Open.
    • To save the file, click Save As, and then enter a name for the file. By default, the file is saved in the same folder as the original file. If you use the same name as the original file, the original is overwritten. When you see a message asking whether you want to replace the existing file (with the changes you made up to the last time you saved the file), click Yes.
  2. When you have opened or saved all of the files you want to keep, click Close in the Document Recovery task pane.

The file name may be too long

The file name or the path name may exceed 223 characters. Do one of the following:

· Shorten the file name.

· Move the file to another folder that is closer to the top of the folder hierarchy.

Try to open the file again.

The disk the file is on may be too full

Try moving files to another disk to make more space available.

The Open dialog box doesn't list the file I'm looking for.

Check the file type

Make sure you have the correct file type selected in the Files of type box.

Conduct a search

In the Open dialog box, click Tools, and then click Search. Select the options you want, and then click Search.

Check the network connection

If you're looking for a file on the network and the network drive doesn't appear in the Open dialog box under Look in, do the following:

1. Click Tools, and then click Map Network Drive.

2. In the Drive box, click the drive letter you want to use to connect to the network.

3. In the Folder box, enter the path where the file is located on the network— for example, type \\server\share.

You can also look for files on a network drive if your network supports the UNC (universal naming convention (UNC): A naming convention for files that provides a machine-independent means of locating the file. Rather than specifying a drive letter and path, a UNC name uses the syntax \\server\share\path\filename.). Just type the UNC path in the File name box in the Open dialog box— for example, type \\plans\documents.

Look in My Network Places

If you're looking for files on a Web server (Web server: A computer that hosts Web pages and responds to requests from browsers. Also known as an HTTP server, a Web server stores files whose URLs begin with http://.):

· In the Open dialog box, click My Network Places on the My Places bar (Places bar: The bar on the left side of certain dialog boxes (such as Open, Save As, or Insert Picture) that contains shortcuts to the My Recent Documents, Desktop, My Documents, My Computer, and My Network Places folders.) to display folders on the Web server. Double-click the folders until you open the folder that contains the document you want.

You can also type the folder path in the File name box in the Open dialog box— for example, type http://myserver/public.

I can't open a password protected file.

Passwords (password: A sequence of characters needed to access computer systems, files, and Internet services. Strong passwords combine uppercase and lowercase letters, numbers, and symbols.) are case-sensitive. Check to see whether the CAPS LOCK key is on, or retype the password to make sure that you didn't mistype it.

My file opened in a separate window.

When you create or open a file in a Microsoft Office program, the file opens in a separate window. You can quickly switch from one file to another by clicking the file's button on the taskbar or by pressing ALT+TAB.

The shortcut to my file doesn't work anymore.

The file may have been renamed or deleted

The shortcut will not work if there has been any change to the target file's name or extension. Use the Microsoft Office Search feature to look for files that have similar names or that were created or modified on the same date as the file you are trying to open.

Conduct a search

In the Open dialog box, click Tools, and then click Search. Select the options you want, and then click Search.

The file may be temporarily unavailable

  • If the file is located on a network server, consult your network administrator to find out if the server drive is unavailable.
  • If the file is located on removable media such as a floppy disk, make sure the media with the target file is properly inserted in the drive or device.

I want to share here with you is my experience of sharing the Microsoft Outlook , Password Security , Technical Support and providing computer support assistance.

How to Add Gmail Account with Outlook

To use your Gmail e-mail account in Microsoft Outlook, you must first make sure POP3 support is enabled in Gmail, and then you can add it to Outlook.

Steps Follow

  1. Log in to your Gmail account.
  2. At the top of any Gmail page, click Settings.
  3. In the Mail Settings window, click Forwarding and POP.

Gmail is turning on POP3 support for users in phases. If Forwarding and POP does not appear, your Gmail account cannot be configured for POP3 support.

  1. In the POP Download section, select Enable POP or all mail or Enable POP only for mail that arrives from now on.
  2. Click Save Settings.
  3. In Outlook, on the Tools menu, click E-mail Accounts.
  4. Click Add a new e-mail account, and then click Next.
  5. Click POP3, and then click Next.
  6. Under User Information, do the following:
    1. In the Your Name box, type your full name the way you want it to appear to other people.
    2. In the E-mail Address box, type your e-mail user name followed by @gmail.com.
  7. Under Server Information, do the following:
    1. In the Incoming mail server (POP3) box, type pop.gmail.com.
    2. In the Outgoing mail server (SMTP) box, type smtp.Gmail.com.
  8. Under Logon Information, do the following:
    1. In the User Name box, type your full e-mail address, including @gmail.com.
    2. In the Password box, type your password.
    3. Select the Remember password check box.

Note You have the option to have Outlook remember your password by typing it in the Password box and selecting the Remember password check box. Having Outlook remember your password means that you won't have to type your password each time you access the account; however, it also means that the account is vulnerable to anyone who has access to your computer. Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

  1. Click More Settings.
  2. On the General tab, under Mail Account, type Gmail.
  3. Click the Outgoing Server tab, and then select the My outgoing server (SMTP) requires authentication check box.
  4. Select Use same settings as my incoming mail server.
  5. Click the Advanced tab, and then under Server Port Numbers for both Incoming server (POP3) and Outgoing server (SMTP), select the This server requires an encrypted connection (SSL) check boxes.
  6. Change the Outgoing server (SMTP) port number to 465.

The Incoming server (POP3) port number should change automatically to 995 when you select the this server requires an encrypted connection (SSL) check box.

  1. Click OK.
  2. To verify that your account is working, click Test Account Settings. If there is missing or incorrect information, such as your password, you will be prompted to supply or correct it. Make sure your computer is connected to the Internet.
  3. Click Next, and then click Finish.

Notes

  • Do not select the Log on using Secure Password Authentication (SPA) check box.
  • Unless specified by Gmail, all server and address entries are typed in lowercase letters.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing a computer support assistance.

Automatically reply to messages

You can set up Microsoft Office Outlook 2007 to send an automatic response to some or all of the people who send you e-mail messages.

If you use a Microsoft Exchange Server 2007 account, you should use the Out of Office Assistant. See automatically reply to messages with the Out of Office Assistant.

Without an Exchange Server account, you can combine an Outlook e-mail template with Outlook rules to reproduce the functionality of the Out of Office Assistant available only to Exchange Server account users. By using this combination, you can use your e-mail account to send automated replies to incoming messages.

Important You must leave your computer turned on and Outlook running for the automated replies to be sent.

Create a message template

Do the following:

  1. On the File menu, point to New, and then click Mail Message.
  2. On the Options tab, in the Format group, click Plain Text.
  3. In the message body, type the message that you want to send as your automated reply.
  4. In the message window, click the Microsoft Office Button and then click save as.
  5. In the Save As dialog box, in the Save as type list, click Outlook Template (*.oft).
  6. In the File name box, type a name for your message template, and then click Save.

Create a rule to automatically reply to new e-mail messages

Do one of the following:

  1. On the Tools menu, click Rules and Alerts.
  2. In the Rules and Alerts dialog box, click New Rule.
  3. Under Start from a blank rule, click Check messages when they arrive, and then click Next.
  4. Under Which condition(s) do you want to check?, select the sent only to me check box and any other criteria that you want, and then click Next.
  5. When you see a dialog box informing you that this rule will be applied to every message that you receive, click Yes.
  6. Under What do you want to do with the message?, select the reply using a specific template check box.
  7. Under Step 2: Edit the rule description (click an underlined value), click a specific template.
  8. In the Select a Reply Template dialog box, in the Look In box, click User Templates in File System.
  9. Select the template that you created in the previous section, and then click Open.
  10. Click Next.
  11. Optionally, select the check boxes for any exceptions to the auto-reply rule.
  12. Click Next.
  13. Under Step 1: Specify a name for this rule, type a name for the auto-reply rule, and then click Finish.

Tip Consider creating an Outlook task or to-do reminder to help you remember to turn off this rule when you want to stop sending automatic replies.

The reply using a specific template rule in the Rules Wizard sends your automated reply only once to each sender during a single session. This rule prevents Outlook from sending repetitive replies to a single sender from whom you receive multiple messages. During a session, Outlook keeps track of the list of users to whom it has responded. If you exit Outlook and then restart it, however, the list of the senders who have received automated replies is reset.

Important For the Rules Wizard to send a reply automatically, Outlook must be running and configured to check periodically for new messages.

Turn off automatic replies

To turn off the rule you created in step 2 above, do the following:

  1. On the Tools menu, click Rules and Alerts.
  2. On the E-mail Rules tab, under Name, clear the check box for the rule you want to turn off.

And some how i have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing computer support assistance.

How to Copy Outlook calendar

Making additional calendars in Microsoft Outlook is useful for keeping business and personal schedules separate. In Microsoft Outlook 2002 you can copy your calendar by placing it in a sub folder under Calendar in the Folder List. Once you do this, it's easy to publish your business calendar as a Web page and print your personal calendar for home use. Note that you can copy your Outlook calendar with or without existing scheduling information, such as holidays or appointments. This is very tough to get this kind of calender from anywhere, if u ask for ths calender from any Microsoft computer support technicians then you have to pay for this. So its good to gain knowledge from any technical blogs. Below are the some steps to copy outlook calender:

Step to Copy Outlook Calendar

  1. To show the Folder List, on the View menu, click Folder List.
  2. Click Calendar.
  3. On the File menu, click New, and then click Folder.
  4. In the Name box, type the name of your new folder, and then click OK.

Your additional copy is now available in a sub folder under Calendar in the Folder List.

Copy Outlook Calendar with scheduling information

  1. To show the Folder List, on the View menu, click Folder List.
  2. Right-click Calendar, and click Copy "Calendar".
  3. In the Copy Folder dialog box, select a folder to copy your calendar to, such as Drafts, and then click OK.
    This copy of your calendar now contains all your scheduling information, in addition to your calendar formatting.
  4. Rename your copy, and then drag it to Calendar.

Notes

  • You cannot make a copy of your calendar and attach it to send in e-mail. You can attach individual items contained in your calendar, but not the calendar as a whole.
  • You cannot copy your calendar as it appears in Outlook directly into another Microsoft Office program, such as Microsoft Word. If you want to work with a calendar in Word, see the 2001 Calendar, which you can download from Templates on Microsoft Office Online.

source office.microsoft.com

Create additional calendars

In addition to the default Microsoft Office Outlook Calendar, you can create other Outlook calendars. For example, you can create a calendar for your personal appointments.

  1. In Calendar, on the File menu, point to New, and then click Calendar.

Note If you are in Mail, Contacts, Tasks, Journal, or Notes, on the File menu, point to New, and then click Folder. In the Folder contains list, click Calendar Items.

Type the calendar name as you want it to appear in the Navigation Pane.

Make sure Calendar Items is selected under Folder contains.

  1. In the Create New Folder dialog box, in the Name text box, type a name for the folder.
  2. In the Select where to place the folder list, click Calendar, and then click OK.

The new calendar appears in the Calendar Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.).

To view a calendar, select the check box for the calendar name. When multiple check boxes are selected, the calendars appear in side-by-side view.

Tip To delete a calendar, right-click the calendar name in the Navigation Pane, and then click Delete calendar name.


Computer Support, Computer Repair, Technical Support


Source office.microsoft.com


Change the Outlook screen resolution

Steps Follows in Windows Vista
  1. Click the Start button, and then click Control Panel.
  2. Under Appearance and Personalization, click Adjust screen resolution.
  3. Under Resolution, drag the slider to change the screen resolution.
Steps Follows in Microsoft Windows XP
  1. In Control Panel, click Appearance and Themes, and then click Change the screen resolution.
  2. Under Screen resolution, drag the slider to change the screen resolution.

Note Your monitor and video adapter determine your screen resolution options

How to Create Zip a file

To create a .zip file, right-click a file, such as Government Proposal.doc, and then click a command on the shortcut menu, such as Add to Zip file or Add to Archive, to create Government Proposal.zip. Often the zip utility shortcut menu also includes a command such as Configure or Options to access the zip utility's option settings.

Why use the Zip file

Zipping a file creates a compressed version of the file that is considerably smaller than the original file. The zipped version of the file has a .zip file extension. For example, if you zip a Microsoft Office Word document called Government Proposal.doc that is 6.5 megabytes (MB) in size, the file created, Government Proposal.zip, is reduced to 2.5 MB. File types that are reduced the most as a result of zipping are text-oriented file types, such as .txt, .doc, .xls, and graphics files that use non-compressed file types such as .bmp. Some graphic files, such as .jpg and .gif files, already use compression; therefore, the file size is reduced very little by zipping. Also, a Word document that is full of graphics files does not get reduced as much as a document that is mostly text.

Note Creating a .zip file is also known as "archiving" but has nothing to do with archiving in Microsoft Office Outlook.

Some advantages of zipping a file are:

  • You save storage space. Zipping large files can save up to 80 percent or more in hard disk space.
  • Smaller file size drastically reduces e-mail transmission time.
  • The smaller file size of e-mail messages that you want to keep is useful when your mailbox has a space limit.
  • Many zip utilities allow you to encrypt files and protect sensitive data, especially when you send it in e-mail.
  • You can send and receive e-mail attachments, such as .exe files, that would otherwise be blocked by Outlook for security reasons.
  • Many zip utilities support disk spanning, which means when you create a .zip file on a removable disk and run out of disk space, the utility prompts you to insert additional disks as needed and then continues the process.
  • Many zip utilities allow you to create a self-extracting archive. These are archives that compress and package the files that you specify as an executable (.exe) file. When you click the executable file to open it, the .exe has the ability to extract the files from within itself and produce the original files.

Note By default, .exe attachments are blocked by Outlook.

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