Outlook Assistance

You can query the Outlook directly with any questions you may have regarding Outlook. When you query the Outlook Assistant, help topics related to your question appear. You can select any available help topic to view additional information. If there are more topics than can be displayed at one time, you can use the See more and the See previous commands to scroll through the available topics.

The Outlook Assistant provides the best answers when you enter a complete sentence or question in a query, rather than just a word or phrase. For example, it is better to enter How do I send a message? rather than just sending. The last query remains in the Office Assistant until you create a new query or exit Outlook.

STEPS

1. Open the Outlook Assistant.

2. Click the Outlook Assistant

3. Type the desired question or sentence.

4. Select Search.

5. Select the desired help topic

Hiding/Displaying the Outlook Assistant

You can display or hide the Outlook Assistant as desired. Hiding the Office Assistant removes it from view, but does not disable it. The Outlook Assistant continues to monitor your activities and, if it detects that you are using procedures that can be performed more efficiently, the Outlook Assistant button on the toolbar displays a light bulb, or it may appear automatically to offer assistance.

You may want to hide the Outlook Assistant if you are not using it, find it distracting, or require a larger working area.